Sales Representative | Philadelphia, PA

About Us

Founded in 1901, Feeser’s, Inc. is a family owned and operated full-line food service distributor servicing the Mid-Atlantic region. Feeser’s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.

Responsibilities

• Build and maintain a network of sources to identify new sales leads.
• Communicate with customers and leads to identify and understand their product or service needs; suggest products and services to meet those needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provide periodic territory sales forecasts.
• Conduct day-to-day sales calls for your territory’s customer base.
• Acquire new customers within your territory.
• Work with all departments at Feeser’s including Transportation, Purchasing, Warehouse, and Accounting to resolve customer issues.
• Assist customers with product questions, market updates, and menu/recipe ideas.
• Daily review and analyze territory sales performance information within the CRM System.
• Answer all customer calls and questions in a precise and timely manner.
• Manage all account receivables within assigned territory.
• Participate in general sales meetings and regional sales meetings both in person and virtually.
• Participate in training seminars, Manufacturer Tours, and Food Shows.
• Work with Brokers and Manufacturer Reps by selling specific new items to customers in assigned territory.
• Contact all appropriate customers and complete all required paperwork within 24 hours on a Manufacturer Recall.
• Maintain up-to-date data within our CRM System for existing and prospective customers.
• Complete and return all required documentation within the time parameters requested by Management.

Requirements

• A valid driver’s license with a clean driving record (no single DUI in the last three years and no multiple-DUI within seven years).
• Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000.
• Previous experience working in the Food Service, Restaurant, or Hospitality industries preferred.

Skills

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function in a high-paced environment.