Sales Representative (OCS)

About the role

To plan and carry out all sales activities on assigned areas, ensuring customer satisfaction and managing quality of product and service delivery. The goal is to develop relationships with all Fire and EMT decision-makers in the designated area, building a 'Help First' relationship to make their jobs easier, safer, and more comfortable.

Responsibilities

• Prepare sales action plans and strategies
• Schedule sales activity
• Make sales calls to new and existing customers
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients
• Develop sales proposals
• Respond to sales inquiries and concerns by phone, electronically, or in person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Monitor and report on sales activities and follow up for management
• Participate in sales events and training

Requirements

• Knowledge of fire service equipment and tools
• Knowledge of basic computer applications
• Knowledge of customer service principles
• Knowledge of basic business principles

Skills and Competencies

• Planning and strategizing
• Adaptability
• Verbal and written communication
• Negotiation skills
• Resilience and tenacity
• Goal driven

Other Considerations

All salespersons are 1099 independent contractors, with pay comprised entirely of commissions and unlimited potential, earning approximately 40% of the gross profit on each sale. This role offers the opportunity for a great part-time job earning a strong second income, with most salespersons also being firefighters, although it is not mandatory.