Sales Representative (Northern New England)

About the role

The primary focus is to sell all Macmillan Learning solutions across assigned accounts, with a focus on growth and winning new business. The objectives of the sales calls are to promote Macmillan Learning products for any/all courses in which Macmillan products might be appropriate at each campus.

Responsibilities

• Preplanning a daily schedule of sales calls for each day on campus.
• Conducting interviews following all sales training parameters established by the immediate supervisor.
• Delivering appropriate sales materials on a timely basis (including complimentary books, marketing brochures, letters, software demos) as sales enhancements.
• Accomplishing required/requested servicing activities (including campus bookstores) for each of assigned accounts promptly.
• Actively and accurately manage company CRM tool. This includes, but is not limited to all customer information, contacts, sales opportunities, and pipelines.
• Responding promptly, either in writing, through email, or by phone to requests made by customers and/or by Macmillan Learning personnel.
• Travel to assigned accounts [approximately 35 hours/week] for the purpose of constructing personal sales interviews.
• Develop and execute selling techniques that enhance the ability to effectively promote Macmillan Learning Products [visiting 12-15 decision makers per campus per day].
• Service new customers within the assigned territories for the first year. (General servicing of existing customers has become the role of the Account Manager).
• Weekly telephone calls to and with assigned sales manager.
• Submission of required sales tracking, sampling, etc. Daily sampling and salesforce.com reporting.
• Submission of travel and entertainment expense reports on a timely basis.
• Provide feedback on market trends, market reaction to our books as well as competitors.
• Regularly submit required data or reports on a timely basis.
• Preplanning visits to each campus and for each day on that campus.
• Planning quarters/semester travel itineraries which increase sales production within the assigned territories.
• Organizing a home office in such a manner as to enhance their accessibility to customers.
• Effective and timely allocation of sampling budgets (Sampling is the activity through which sales representatives select and deliver examination copies of books and media products).
• Effective use of travel and entertainment budgets to increase productivity throughout a sales territory and the sales year.
• Monitor operational expenses within your territory.

Requirements

• Bachelor's Degree.
• Direct sales experience.
• Ability to work independently as well as part of a sales team.
• Excellent communication skills and the ability to thrive in a self-starting environment.
• A knowledge of and/or an interest in working in an academic environment.
• Proficiency with computers and basic applications software.
• Valid driver’s license.
• Ability to travel, including willingness to work more than 40 hours per week when necessary (typically during fall and spring selling seasons).

Qualifications

• Demonstrated ability to develop creative territory strategies to increase engagement with faculty and decision-makers, especially in highly competitive or saturated markets.
• Strong interest in emerging technologies in higher education, including digital courseware, AI in teaching and learning, and evolving student engagement models.
• Experience leveraging digital tools and CRM insights (e.g., Salesforce) to prioritize accounts, optimize travel planning, and improve pipeline efficiency.

Skills

• Knowledge of and/or an interest in working in an academic environment.
• Proficiency with computers and basic applications software.
• Valid driver’s license.
• Ability to travel, including willingness to work more than 40 hours per week when necessary (typically during fall and spring selling seasons).

Benefits

• Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire.
• Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
• Car Allowance
• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!