Sales Representative - Modernization

Location: Baltimore, MD, United States

About the role

As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us as a Sales Representative - Modernization, you help shape the future and continue our rich legacy that started back in 1874.

Responsibilities

• Develop and grow modernization sales opportunities within an assigned territory while maintaining and expanding existing customer relationships.
• Meet or exceed sales goals through proactive prospecting, customer engagement, and strategic account management.
• Analyze customer needs and recommend modernization solutions, code-compliance upgrades, and technology enhancements that add value to their equipment and operations.
• Prepare estimates, proposals, and supporting documentation; negotiate contract terms that align with company objectives while meeting customer requirements.
• Manage the full sales cycle, including lead generation, pipeline management, contract execution, and accounts receivable follow-up.
• Partner closely with operations, field teams, and customers to ensure smooth project execution, customer satisfaction, and successful issue resolution.
• Monitor market trends and competitive activity, leveraging industry intelligence to identify opportunities and maintain a competitive advantage.
• Develop and execute sales and negotiation strategies that balance customer needs, competitive positioning, and company financial objectives.
• Build long-term relationships with building owners, property managers, consultants, and key decision-makers to drive repeat business and renewals.
• Participate in ongoing professional development to strengthen knowledge of company products, services, processes, and industry best practices.

Requirements

• Bachelor’s degree strongly preferred or minimum of 3 years of industry sales experience.
• Computer Skills: Microsoft Office Suite software, Lotus Notes, SAP preferred.
• Excellent communication skills, both written and verbal.
• Excellent organizational skills.
• Good negotiation skills.
• Good conflict resolution skills.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

About Us

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.