Sales Representative - Modernization

Location: Miami, FL, United States

About the role

As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities and contribute to making places more accessible, inclusive, and sustainable for all. By joining us as a Sales Representative - Modernization, you help shape the future and continue our rich legacy that started back in 1874.

Responsibilities

• Identify opportunities through key customer contacts and industry information to locate sources for sale of company products.
• Prepare documentation for prospective customers and ensure it is communicated appropriately.
• Effectively manage existing customer accounts while focusing on growth of the business.
• Meet and/or exceed assigned sales and customer objectives.
• Negotiate contract terms favorable to company.
• Analyze customer needs and secure desirable business through application of company products and services.
• Maintain favorable client relationships.
• Assess and follow customer complaints to satisfactory resolution.
• Prepare estimates for the sale of company products.
• Prepare and maintain required customer information and files in accordance with established procedures.
• Work with owner and building management in obtaining maintenance agreements, renewal of agreements, as well as updates to their system either to meet new code requirements or through application of new technologies.
• Source, analyze, communicate, and apply competitive data for competitive advantage to company.
• Communicate to both customers and internal operations the necessary information to assure customer satisfaction and achieve sales cost objectives.
• Retain and grow customer base.
• Manage accounts receivable for assigned accounts.
• Develop negotiating strategies with minimum monitoring by management.
• Plan, develop, and implement sales strategies on specific negotiations that are consistent with internal product strategy while fully reflective of customer requirements and competitive offerings.
• Understand financial goals and expectations of company.
• Participate in company professional development programs to enhance working knowledge of elevator company products, services, and procedures.

Requirements

• Bachelor’s degree strongly preferred or minimum of 3 years of industry sales experience.
• Computer Skills: Microsoft Office Suite software, Lotus Notes, SAP preferred.
• Excellent communication skills, both written and verbal.
• Excellent organizational skills.
• Good negotiation skills.
• Good conflict resolution skills.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental, and Vision Plans - effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays, and 8 Company Observed Holidays.
• Tuition Reimbursement - eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.