Sales Representative II - Service

Overview

The Senior Service Sales Representative is responsible for determining customer needs, developing and estimating project solutions for HVAC, Controls, Mechanical, & Electrical including service agreements for commercial and industrial clients. They are meeting or exceeding sales objectives, developing multi-layer customer relationships and creating a backlog of work to support short and long-term goals.

Responsibilities

• Be a trusted advisor to the C-Suites of the companies largest customers of over $2MM annually and over 1MM square feet.
• Possesses the ability to effectively and efficiently manage 5-7 key accounts.
• Sources and contacts potential clients weekly, documents and reports on findings accurately, thoroughly and timely.
• Maintains and updates CRM software regularly.
• Works with other team members to generate additional work for Services, creates and maintains higher profit margins for both maintenance and project work.
• Actively participates in relevant training provided by and outside of the company.
• Determines customer needs, estimates all sourced work, suggests upgrades, and develops/presents solutions based on the Company service offerings.
• Maintains and reports on sales plan goals.
• Develops and maintains an active proposal backlog that will support achieving the designed sales plan.
• Develops long-term relationships to create brand loyalty.
• Thoroughly learns the company's service offerings to educate clients and persuade sales.
• Assists team in creating and carrying out a successful sales strategy.

Qualifications

• Required Education, Experience, and Qualifications:
  • Must have ten (10) years' experience in HVAC, Mechanical or related sales, selling owner-direct projects and maintenance agreements.
  • Possesses a proven track record of repeatedly exceeding established sales goals of over $5MM annually.
  • Possesses a proven track record of account management and retention.
  • Must have a working knowledge of Microsoft Word, Excel and PowerPoint.
  • Possesses the ability to provide innovative ideas for excellent customer care.
  • Must be organized and self-motivated with the ability to source leads, make cold calls, follow up calls and visit potential clients.
  • Professional manner and appearance.
  • Effective verbal and written communication skills.
  • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
  • Versed in the industry and the Company's competitors.
  • Able to multitask and perform duties outside of the scope of work when necessary.
• Preferred Education, Experience, and Qualifications:
  • Bachelor's degree in a technical or business discipline preferred or a minimum of ten (10) years of experience.

Travel Requirements

10-25% of time will be spent traveling to job site(s)/office location.

Physical Activities

• Ascending and descending ladders, stairs, scaffolding, ramps, poles
• Climbing stairs.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

Environmental Conditions

Quiet environment

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds

Pay Range

USD $76,860.00 - USD $102,620.00 /Yr.