Sales Representative II

About the role

The Sales Representative I is accountable for pursuing knowledge and understanding of Incora’s products, sales philosophy and practice, with the goal of becoming a primary point of contact for customer inside sales coverage; and applying sales initiatives, policies and programs in support of business plans and strategic objectives, necessary to meet annual department and individual goals.

Responsibilities

• Manage customer accounts, process RFQs/orders, maintain relationships, and drive revenue growth through responsive sales support and account management.
• Respond to RFQs (requests for quote) in a timely manner.
• Prepare pricing and quotations.
• Follow up on open quotes to convert opportunities into orders.
• Process purchase orders and sales orders accurately.
• Resolve customer issues related to pricing, shortages, delays, or returns.
• Maintain regular communication with customers.
• Identify growth opportunities within existing accounts.
• Cookordination with Outside Sales / Account Managers.
• Review customer spend trends and buying patterns.
• Support contract pricing and long-term agreements.
• Work with purchasing, planning, warehouse, and suppliers on delivery commitments.
• Expedite late orders and manage backorders.
• Provide order status updates and shipment tracking.
• Aid in inventory solutions and stocking programs.
• Maintain CRM / ERP records.
• Track bookings, sales, margins, and pipeline.
• Support month-end revenue goals and AOP targets.

Requirements

• Sales or customer service experience.
• Aerospace, distribution, or supply chain background preferred.
• Strong communication and negotiation skills.
• ERP/CRM experience (SAP, Oracle, etc.).
• Ability to multitask in a fast-paced environment.
• Strong Excel / reporting skills.
• Revenue growth, Quote conversion rate, Margin performance, Customer retention, On-time response, Order accuracy.

Qualifications

• Passion for Incora Values and exceeding customer expectations.
• Courage, Collaboration, Commitment, Community.

Skills

• Sales experience.
• Customer service experience.
• Aerospace, distribution, or supply chain background.
• Strong communication and negotiation skills.
• ERP/CRM experience (SAP, Oracle, etc.).
• Ability to multitask in a fast-paced environment.
• Strong Excel / reporting skills.

Benefits

Most importantly, we will offer you the chance to become part of our Incora story. We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs. Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time. We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot. Employers paid Group Life Insurance at 1x salary, STD, and LTD. Incora offers a 401K plan with company match.

Pay

Most importantly, we will offer you the chance to become part of our Incora story. We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs. Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time. We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot. Employers paid Group Life Insurance at 1x salary, STD, and LTD. Incora offers a 401K plan with company match.

Schedule

Most importantly, we will offer you the chance to become part of our Incora story. We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs. Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time. We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot. Employers paid Group Life Insurance at 1x salary, STD, and LTD. Incora offers a 401K plan with company match.