Sales Representative, Flowerbuyer

Company Description

Teleflora provides innovative marketing, education, and technology to support its member florists. Founded in 1979, it has grown into the world’s largest flower delivery service with over 10,000 member florists in North America. Flowerbuyer®, acquired by Teleflora in 2013, is an online auction-based flower-buying site known for its low prices, expert staff, and exceptional customer service.

About the role

We are seeking a self-driven, energetic, and tenacious Business Development Associate for our B2B Flowerbuyer.com business. The ideal candidate will establish relationships with key retail florists, close deals, and retain existing customers.

Responsibilities

• Establish a high level of rapport and trust with florists, especially those not affiliated with Teleflora.
• Call and meet with key retail florists via phone and Microsoft Teams to introduce them to our products and highlight significant savings.
• Work with internal departments to provide customized products and solutions to top accounts that could bring significant volume to the portfolio.
• Utilize appropriate order entry, call tracking, and contact management software.
• Participate in sales, product, and process training as required.
• Meet and exceed daily expectations of time spent on telephone selling to florists.

Qualifications

• Proven track record of entering a new industry and building a book of business.
• Ability to close and manage relationships over the phone.
• Successful track record of new lead generation and overcoming customer objections.
• A customer-obsessed mindset.
• Strong time management, communication, and execution skills.
• Ability to multi-task in a fast-paced, constantly changing environment.
• Desire to achieve and maintain high levels of internal and external customer satisfaction.
• Hardworking, creative, open-minded, and driven demeanor.
• PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.

Education and Experience

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 2-3 years of sales experience; floral industry experience is a plus.
• Experience with outbound sales, customer relationship management, or account development preferred.
• Experience with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility.
• Career Advancement Opportunities: Clear paths for career progression and internal mobility across various business units.
• Focused Learning and Development: Extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through the company-wide mentorship program.
• Continuous Improvement Training: Participation in training that empowers all employees to learn and implement concepts driving significant, positive change in the workplace.
• Building a Healthy Society: Focus on improving social determinants of health, including quality education, medical care, economic mobility, and a healthy environment.
• Wonderful CSR: Commitment to corporate social responsibility, including investments in environmental sustainability, charitable giving, education initiatives, and innovative health and wellness programs.
• EEO is the law: Equal opportunity employer.