Sales Representative, Flowerbuyer

Company Description

Teleflora provides innovative marketing, education, and technology to support its member florists. Founded in 1979, it has grown into the world’s largest flower delivery service, serving over 10,000 member florists in North America. Flowerbuyer, acquired by Teleflora in 2013, is an online auction-based flower-buying site that offers competitive pricing, expert flower and logistics services, and exceptional customer service.

About the Role

We are seeking a Business Development Associate for our B2B Flowerbuyer.com business. This is an hourly plus commission position that can be remote. The ideal candidate will have a proven track record of building a book of business, successfully managing relationships, generating new leads, overcoming objections, and retaining customers.

Responsibilities

• Establish a high level of rapport and trust with Teleflora and non-Teleflora florists.
• Call upon and develop relationships with key retail florists via phone calls and Microsoft Teams meetings.
• Provide custom products/solutions to Top Accounts that have the potential to bring significant volume to your portfolio.
• Utilize appropriate order entry, call tracking, and contact management software.
• Participate in sales, product, and process training as required.
• Meet and exceed the daily expectation of time on telephone selling to the florist.

Qualifications

• Proven track record of entering a new industry and building a book of business.
• Ability to close and manage relationships – both in person and over phone.
• Successful track record of new lead generation and ability to overcome customer objections.
• Customer-obsessed mindset.
• Strong time management, communication, and execution skills required.
• Able to multi-task in a fast-paced, constantly changing environment.
• Display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction.
• Hardworking, creative, open-minded, and driven demeanor with a "can do attitude."
• PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.

Education and Experience

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 2-3 years of sales experience; floral industry experience is a plus.
• Experience with outbound sales, customer relationship management, or account development preferred.
• Experience with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus.

Additional Information

Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future.

Career Advancement Opportunities: Clear paths for career progression and internal mobility across our diverse family of brands and business units.

Focused Learning and Development: Extensive resources like People Manager and leadership training, webinars, and eLearning courses.

Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.

Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.

Building a Healthy Society: Focus on improving the social determinants of a healthy society, quality education and medical care, economic mobility, and a healthy environment to help build thriving communities.

Wonderful CSRGiving Back to the Community: Allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With over 10,000 member florists in North America, Teleflora offers personalized touches, artistry, and expertise, even if that neighborhood is across the country.

To view the current Corporate Social Responsibility report, visit csr.wonderful.com.