Sales Representative, Flowerbuyer

Company Description

Teleflora provides innovative marketing, education, and technology to support its member florists. Since 1979, Teleflora has grown into the world’s largest flower delivery service, serving over 10,000 member florists in North America. Flowerbuyer®, acquired by Teleflora in 2013, is an online auction-based flower-buying site that offers significant savings and top-of-the-line products.

About the role

We are seeking a Business Development Associate for our B2B Flowerbuyer.com business. This position involves establishing relationships with key retail florists, managing customer portfolios, and providing solutions tailored to their needs. The ideal candidate should have a proven track record in sales, customer relationship management, and objection handling.

Responsibilities

• Establish rapport and trust with key retail florists
• Call upon and develop relationships with key retail florists via phone calls and Microsoft Teams meetings
• Provide custom products/solutions to top accounts
• Utilize appropriate order entry, call tracking, and contact management software
• Participate in sales, product, and process training as required
• Meet and exceed daily expectations of time on telephone selling to the florist

Qualifications

• Proven track record of entering a new industry and building a book of business
• Ability to close and manage relationships over the phone
• Successful track record of new lead generation and ability to overcome customer objections
• Customer-obsessed mindset
• Strong time management, communication, and execution skills required
• Able to multi-task in a fast-paced, constantly changing environment
• Desire to achieve and maintain high levels of both internal and external customer satisfaction
• Hardworking, creative, open-minded, and driven demeanor with a "can do attitude"
• PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams

Education and Experience

• High school diploma or equivalent required
• Bachelor's degree preferred
• 2-3 years of sales experience; floral industry experience is a plus
• Experience with outbound sales, customer relationship management, or account development preferred
• Experience with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility
• Career Advancement Opportunities: Clear paths for career progression and internal mobility across various business units
• Focused Learning and Development: Extensive resources like People Manager and leadership training, webinars, and eLearning courses
• Empowering Mentorship Program: Connect with colleagues through the company-wide mentorship program
• Continuous Improvement Training: Participation in training that empowers all employees to learn and implement concepts driving significant, positive change in the workplace
• Building a Healthy Society: Focus on improving social determinants of a healthy society, quality education and medical care, economic mobility, and a healthy environment
• Wonderful CSRGiving Back to the Community: Allocate company-provided funds to up to three charities of your choice, and participate in group service projects within local communities