Sales Representative (Austin/ San Marcos)

About the role

The Sales Representative supports the Sales Manager in delivering a seamless new-home buying experience within Kissing Tree, a vibrant 55+ master-planned community in San Marcos. In this role, the representative greets and engages visitors to build rapport and understand buyer needs, provides consistent follow-up throughout the sales journey, and assists with prospecting and marketing to generate new interest in the community.

Responsibilities

• Greet and engage with visitors to build relationships and assist the Community Sales Manager to determine visitor needs and preferences.
• Provide consistent and timely follow up with visitors and buyers from initial visit through closing and beyond.
• Aid the Community Sales Manager with prospecting, marketing, and promoting new business.
• Support the Community Sales Manager with all administrative aspects of the sales office, including but not limited to answering phones, preparing purchase contracts, taking reservations, coordinating sales office & model maintenance, opening & closing of the sales complex, scheduling appointments, and pre-qualifying potential buyers, signage, exterior maintenance, etc.
• Enter and update visitor and buyer information into the Company’s Customer Relationship Management (CRM) system daily.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent, with additional education or industry training considered an asset.
• A minimum of one (1) year of new-home sales experience preferred, demonstrating familiarity with builder processes, customer engagement, and community/product positioning.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, with the ability to manage documentation, reporting, and communication efficiently.
• Exceptional listening skills and the ability to translate customer needs into tailored solutions, supported by strong creative problem-solving capabilities.
• Ability to prioritize and manage multiple tasks in a fast-paced environment while maintaining urgency, accuracy, and a high level of attention to detail.
• A highly organized work style with consistent follow-through, documentation discipline, and reliability in meeting deadlines and sales process requirements.

Qualifications

• High school diploma or equivalent.
• One (1) year of new-home sales experience preferred.
• Proficiency in Microsoft Office applications.
• Exceptional listening and problem-solving skills.
• Prioritization and organizational abilities.

Skills

• New-home sales experience.
• Customer engagement and relationship building.
• Microsoft Office proficiency.
• Problem-solving and creative thinking.
• Organizational and time management skills.

Benefits

• Competitive compensation and total rewards package.
• Excellent extended medical, dental, and vision benefits beginning day 1.
• 401(k) matching, vesting begins day 1.
• Career development programs.
• Charitable donation matching.
• Paid volunteer hours.
• Paid parental leave.
• Family planning assistance including IVF, surrogacy, and adoption options.
• Wellness and mental health resources.
• Pet insurance offering.

Pay

Competitive compensation and total rewards package.

Schedule

Full-time position.