Sales Representative

Key Responsibilities

• Sales & Revenue Generation
• Actively sell URGE FITNESS memberships, services, and programs through:
• High-volume outbound and inbound phone calls
• Scheduled sales appointments
• Walk-in prospects and facility tours
• Congruent sales presentations
• Follow up consistently with leads through phone calls, texts, and emails
• Overcome objections and close sales while maintaining professionalism and integrity
• Maintain strong appointment show rates through effective communication and follow-up
• Accurately log all activity in URGE FITNESS CRM and sales software
• Phone Work & Appointments
• Perform extensive daily phone outreach to new, existing, and past leads
• Schedule and conduct in-person or virtual appointments
• Maintain strong appointment show rates through effective communication and follow-up
• Accurately log all activity in URGE FITNESS CRM and sales software

Performance Expectations & Accountability

• Operate in a quota-driven environment with clearly defined monthly sales goals
• Thrive under performance pressure and take ownership of results
• Understand that earnings are solely dependent on individual sales performance
• No guaranteed income level
• Inconsistent sales performance may result in low earnings and potential separation
• Accept coaching, feedback, and performance evaluations to improve results

Customer Experience & Professional Standards

• Represent URGE FITNESS with confidence, enthusiasm, and professionalism
• Provide accurate information regarding memberships, pricing, and policies
• Ensure all membership agreements are completed correctly and compliantly
• Maintain a positive, competitive, and team-oriented attitude
• Adhere to all URGE FITNESS sales processes, scripts, and ethical standards

Qualifications & Skills

• Prior sales experience preferred (fitness, retail, phone sales, or commission-based roles a plus)
• Strong phone presence and communication skills
• Comfortable making a high volume of outbound calls
• Competitive, goal-oriented, and self-motivated
• Ability to handle rejection and remain focused
• Strong time management and organizational skills
• Tech-savvy and comfortable using CRM and scheduling software
• Physical & Work Environment Requirements
• Ability to move throughout the facility during tours and appointments
• Comfortable working in a fast-paced, high-energy fitness environment
• Ability to stand, walk, and engage with prospects for extended periods

Important Disclosure

This position is EXTREMELY commission-driven. Income is not guaranteed and depends entirely on the consultant’s ability to sell memberships consistently. Candidates who do not perform at required levels may not earn a sustainable income and may be separated from the position.