Sales Representative
About the role
Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Mets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
- Adds new/additional services to existing customers
- Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attends and actively contributes to sales meetings and training programs
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
- Collects and accounts for funds and provides receipts according to Company policy and guidelines
Requirements
Requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Qualifications
- High School Diploma or equivalent work experience
- Valid driver's license with a satisfactory driving record within Company required standards
- Knowledge of cold call sales skills, persuasion, and clear communication skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Skills
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
- Experience in sales or customer service – 0 to 6 months
- Knowledge of cable or telecommunications services
- Experience with consumer education of products and services
- Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required
Benefits
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $45,000.
Pay
The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $45,000.
Schedule
Variable hours: may include weekends, holidays, and split days off