Sales Representative

Job Summary & Scope

Drive the sales of service programs/products to meet/exceed customer needs as well as drive revenue.

Key Accountabilities

• Drive the sale of service programs, to meet/exceed sales and margin goals.
• Use existing customer base and new lead information to develop and increase the sales of service offerings.
• Work as an individual team member, to meet/exceed individual and/or team service sales targets and goals.
• Track and manage sales opportunities from lead to finalization of service contracts.
• Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.
• Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.
• Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
• Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.
• Ensure a strategic, “One Peak” mindset – managing accounts and business priorities.
• Work closely with various Sales Leadership.
• Establish and maintain good business relations with customers and external contacts, including our partner community.
• Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.

Education + Experience + Key Traits

• Bachelor's degree (B. A.) from four-year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Sales Management
• Organizational development skills and competencies.

Typical Performance Targets

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery.
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
• INNOVATION: Step changed delivery in safety, quality, and/or cost.

Language Skills

• Primary language used in daily operations is English.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

Decision Making + Reasoning

• Able to take accountability and responsibility for business target delivery and decision making.

Mathematical Skills

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Able to follow detailed instructions and utilize existing resources to solve problems.

Working Relationships

• Pick up the phone and talk to people.
• Peak Senior Management Team.
• Key Customer Sr. Leadership.
• Key Vendor Sr. Leadership.

About Peak Technologies

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.