Sales Representative
About the role
As a Part-Time Sales Representative you will create a one-stop shopping experience by greeting and assisting customers, maintaining in-stock merchandise, keeping the sales floor neat and organized, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store operations.
Responsibilities
- Provide exceptional customer service and ask probing questions to understand customer needs.
- Greet customers throughout the store and assist with product selection.
- Maintain aisles, endcaps, and merchandise positioning.
- Offer Protection Plans on all eligible products and the Northern Tool credit card on all transactions (incentive pay for selling both).
- Work as a team player to improve customer service and store operations.
Requirements
- Prior retail sales, cashier, or customer service experience admired but not required.
- Flexible availability, including weekends and holidays as needed.
- Ability to lift up to 70 lbs.
- Excellent communication skills and a service-focused mindset.
- A love of tools and equipment.
About Us
Northern Tool + Equipment is a family-owned business with roots in Minnesota’s Iron Range, built on a blue-collar work ethic and commitment to serving tradespeople and weekend warriors. With over 130 retail stores across 24 states, we provide specialized tools, top national brands, and expert advice to help customers succeed. We’re looking for individuals who share our dedication to hard work and customer service.
Northern Tool + Equipment has been recognized by Forbes as a Top Midsize Employer in 2023 and is committed to fostering a workplace where contributions are valued and professional growth is encouraged.
Pay
Competitive hourly pay ranging from $14.00 to $20.70, personalized based on skills, experience, and location.
Schedule
This is a part-time position with flexible scheduling to support work-life balance.
Benefits
- Comprehensive health plans (medical, dental, vision) for employees working 30+ hours per week.
- 401(k) plan with an enhanced company match for financial security.
- Generous employee discount on Northern Tool products.
- Daily Pay option to access earnings as needed.
- Paid holidays and time off for employees working 30+ hours per week (stores closed on Easter, Thanksgiving, and Christmas; reduced hours on five other federal holidays).
- Incentives for eligible programs.