Sales Representative

What You'll Do

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Aid customer during write up process ensuring it is a non-confrontational experience.
• Maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Introduce customer to Service department following Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
• Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Aid sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
• Communicate regularly with program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist trainee to meet performance expectations as laid out in their job description.

What You'll Bring

• Strong attention to detail
• Excellent communication
• Ty ing – ability to type efficiently to enter accurate information into tracking system
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence