Sales Representative
Lithia & Driveway · Medford, OR · 1 wk ago
Business DevelopmentFull-time
About the role
We are seeking a driven, customer-focused Sales Representative to represent one of the most prestigious automotive brands in the world.
Responsibilities
- Greet customers in a prompt, friendly and professional manner.
- Provide professional product presentations to all customers.
- Offer and accompany customers on vehicle demonstration ride(s).
- Develop and prospect new business continuously.
- Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
- Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
- Schedule customer appointments daily.
- Aid customer during write up process ensuring it is a non-confrontational experience.
- Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
- Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
- Maintain appearance and cleanliness of vehicle lot and showroom.
- Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
- Aid sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing – ability to type efficiently to enter accurate information into tracking system
- Mathematics – ability to solve basic math calculations
- Basic computer skills
Qualifications
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
Skills
- Customer service
- Product presentation
- Product knowledge
- Phone communication
Benefits
We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.