Sales Representative

Responsibilities

• Build and maintain effective, long-term relationships with customers, including senior-level and C-suite decision-makers, to drive growth and retention
• Possess strong prospecting skills, identifying growth opportunities within existing accounts, including increased volume, margin improvement, new products, and bundled offerings
• Follow the defined sales process by creating and tracking leads, maintaining an accurate pipeline, and forecasting opportunities expected to close within 30 and 60 days
• Develop and execute account plans for high-potential customers; monitor performance and create close-the-gap plans when results are not tracking to plan
• Build profitable, win/win customer solutions, including managing complex opportunities and submitting deals for approval in accordance with pricing and credit requirements
• Identify and act on cross-sell opportunities by collaborating with sales peers across channels and business lines, responding to cross-leads within 24 hours
• Capture all customer interactions, opportunity details, and relevant information accurately in the CRM using sales tools such as Microsoft Office and Sales CRM
• Identify accounts at risk of attrition and develop proactive retention strategies to protect and grow the portfolio
• Provide ongoing customer support by managing inbound requests and working with internal teams to resolve issues related to cards, billing, systems, sites, reporting, and technical needs

Requirements

• Strong verbal and written communication, presentation, and negotiation skills
• Solid financial acumen with the ability to analyze volume, margin, and profitability
• Proven relationship-building and influencing skills with internal and external stakeholders
• Strategic thinking and problem-solving skills in a fast-paced, results-driven environment
• High degree of computer literacy, including Microsoft Office and CRM tools (Salesforce preferred)

Skills

• Post-secondary education in Business Administration or a related field
• 3-5 years of experience in sales, account management, or a related commercial role
• Experience in the petroleum or energy industry and/or a sales designation considered an asset