Sales Representative

About The Role

Harman is seeking a Retail Sales Associate to join the JBL Store team in New York City. The primary responsibilities include achieving sales targets, executing retail marketing projects, providing exceptional customer experiences, and assisting with store operations.

Responsibilities

• Welcome customers by greeting them and assisting them.
• Educate visitors on audio technology, specifically promoting JBL products and other Harman technology, brands, and history.
• Advises customers by asking questions, determining needs, and presenting products and features in a consultative manner.
• Aid customers in making selections by establishing rapport, offering suggestions, and providing quality audio demonstrations.
• Process payments by totaling purchases, processing cash, or using credit cards.
• Contribute to the team effort by meeting/exceeding established sales goals, while maintaining enthusiasm and professionalism.
• Assist customers with any product or service problems using company guidelines and collaborating with managers to resolve issues.
• Deal with change and be results-oriented to succeed in this role.

Requirements

• Minimum of 3-5 years of retail sales experience.
• Previous experience in a large city, urban markets.
• Passion for Music and Consumer Audio Technology.
• Strong communication and interpersonal skills.
• Engaging personality and ability to connect with customers through conversation.
• Education: 2 years Associate's Degree, preferred.
• Customer focus and ability to meet customer needs.
• Drive for results and ability to meet and exceed sales goals.
• Good collaboration and team skills.

Nice to Have

• Education: Bachelor's Degree, preferred.
• Experience working with consumer electronics or products in the retail industry.
• Ability to speak multiple languages.

What You Will Do

Welcome customers by greeting them and assisting them. Educate visitors on audio technology, specifically promoting JBL products and other Harman technology, brands, and history. Advise customers by asking questions, determining needs, and presenting products and features in a consultative manner. Assist customers in making selections by establishing and maintaining rapport, offering suggestions and product options based on customer needs, and providing quality audio demos. Processes payments by totaling purchases, processing cash, or by using credit cards. Contributes to team effort by meeting/exceeding established sales goals, while exuding enthusiasm and professionalism. Assists customers with any product or service problems using company guidelines and by partnering with managers to resolve issues. Dealing with change and being results-oriented are core to success in this role.

What You Need

• Minimum of 3-5 years of retail sales experience.
• Previous experience in a large city, urban markets.
• Passion for Music and Consumer Audio Technology.
• Strong communication and interpersonal skills.
• Engaging personality and ability to connect with customers through conversation.
• Education: 2 years Associate's Degree, preferred.
• Customer focus and ability to meet customer needs.
• Drive for results and ability to meet and exceed sales goals.
• Good collaboration and team skills.

What Is Nice To Have

• Education: Bachelor's Degree, preferred.
• Experience working with consumer electronics or products in the retail industry.
• Ability to speak multiple languages.

What Makes You Eligible

• Willingness to travel, if necessary, locally, 5% domestic.
• Willingness to work in a retail store environment in NYC.
• Successfully complete a background investigation and drug screen as a condition of employment.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.).
• Extensive training opportunities through our own HARMAN University.
• Competitive wellness benefits.
• Tuition Reimbursement.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

Pay Transparency

$ 47,250 - $ 69,300 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.

Benefits

• HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing.
• Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave.
• Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN

Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

Important Notice: Equal Opportunity Employer

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.