Jobs · Customer Service · Massachusetts

Sales Representative

Grimco, Inc. · Billerica, MA · 2 wk ago
On-siteCustomer ServiceFull-time

Billing Information

Grimco is a leading national distributor and manufacturer serving the sign, graphics, and visual communications industry. Founded in 1875, Grimco has built a 150-year legacy designed by resilience, innovation, and sustained growth—evolving from a local operation into a multi-national organization serving customers across the United States, Canada, and the United Kingdom. We are seeking a motivated and dynamic sales representative to join our Grimco Billerica office.

About the Role

This candidate will play a vital role in driving revenue and growth in our New England Market by building strategic relationships with businesses in the commercial graphics, printing, and signage industries. This is a customer-facing, team-oriented sales role that utilizes both digital and in-person selling. You will work within a team structure, sharing common objectives, and collaborating daily to bring customer value and increase market share.

Responsibilities

  • Building and maintaining customer relationships through calls, visits, and consultative selling
  • Prospecting and developing new accounts while growing existing ones
  • Collaborating with your team on shared sales goals—this is a team-based environment, not a sink or swim set-up
  • Conducting on-site visits and product demos when it makes sense for the customer
  • Managing a sales pipeline: track, prioritize, and close opportunities using CRM tools
  • Driving net new business: prospect and convert new customers through outbound calls and targeted outreach
  • Growing existing accounts: expand relationships through cross-selling, upselling, and retention strategies
  • Handling inbound sales: respond to customer inquiries, provide product solutions, and close opportunities
  • Executing outbound activity: conduct consistent outbound phone calls to generate leads, follow up on marketing opportunities, and re-engage dormant accounts

Qualifications

  • 1-5 years in sales, customer service, or a related customer-facing role
  • Someone who builds rapport quickly and isn't afraid to pick up the phone
  • Experience building deep customer and client relationships
  • Strong communication, organization, and problem-solving skills
  • Comfortable in a fast-paced, high-volume sales environment
  • A self-starter who thrives in a collaborative, team-selling environment
  • Valid driver's license and reliable vehicle for customer visits (mileage reimbursement provided)

Skills

  • Proven ability to manage sales pipeline and achieve sales target
  • CRM experience preferred

Benefits

What Grimco offers:

  • Base salary + commission with strong earning potential
  • Comprehensive medical, dental, and vision benefits (stable premiums for 18 years running)
  • 401(k) with profit sharing (~6% of total compensation)
  • Paid parental leave, PTO, holidays, and volunteer time off
  • Structured onboarding and ongoing professional development
Training & Development:
  • Formal Sales Orientation at Grimco’s St. Louis headquarters
  • Blended training program including hands-on learning, virtual sessions, and cross-functional exposure
  • Focus on product knowledge, sales execution, systems, and operational workflows
  • Full compensation provided during training; travel expenses covered

Additional Information

Grimco is a 150-year industry leader, with 65+ locations across North America. As a privately held, family-oriented company, we offer the stability of an established organization with a culture that prioritizes employee development, internal promotion, and long-term career growth. Interested? Learn more at https://connect.grimco.com/careers. By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.

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