Sales Representative

Heritage Industries, based in Salt Lake City, Utah, specializes in designing, engineering, fabricating, and building custom service vans, truck beds, and truck bodies for the mining, energy, and construction industries. We offer a broad range of services including building, servicing, troubleshooting, repairs, and upfitting vans and service truck bodies, as well as executing site maintenance contracts. Known for innovative solutions like the EnPak Quick Dock system and self-contained lube skids, Heritage Industries enhances efficiency and reduces operating costs. Part of the Campbell Companies portfolio.

About the Role

Develop a sales force aligned with the go-to-market strategy encompassing all of Heritage’s capabilities. Oversee and manage sales and marketing teams, including hiring, training, and ongoing development. Foster a positive, collaborative team environment that encourages continuous improvement and customer-centricity. Conduct performance reviews and provide coaching to team members.

Responsibilities

• Develop and execute a go-to-market strategy covering all aspects of Heritage’s operations and capabilities, including:
  • Strategy development and execution to grow current products and services
  • Sales force development and coverage strategy
  • Marketing strategy and new product introduction (NPI) rollout in conjunction with R&D
  • Market coverage of the current customer base while expanding reach
• Oversee all aspects of customer relationship management, including sales coverage, customer feedback, focus groups, and contract management.
• Collaborate with R&D to develop innovative solutions to meet customer needs.
• Develop, negotiate, and execute multi-year contracts with large key accounts.
• Oversee demand planning for inventory to align with forecasts and customer demand, including capital deployment.
• Manage market pricing of products and services to align with company financial objectives.
• Develop and oversee sales and marketing budgets.
• Establish processes for sales and marketing that support collaboration with Operations, R&D, and Finance.
• Drive continuous improvement across all operations through cross-functional collaboration.
• Participate in weekly, monthly, and quarterly strategy and performance review meetings.
• Provide reporting of key data and create meaningful analyses to improve processes and results.
• Implement a CRM system and execute its strategy across Heritage’s operating areas.
• Pursue and implement technologies, processes, and strategies to advance Heritage’s objectives.
• Study market trends and position Heritage to capitalize on opportunities through a strong value proposition.

Requirements

• Minimum 10 years in sales and marketing experience, including at least 5 years of sales management experience.
• Proven experience developing and deploying a sales force.
• Experience in demand planning and inventory management.
• Background in operational excellence and process improvement; LEAN processes preferred.
• Experience using the 80/20 principle as a go-to-market strategy.
• Strong presentation, organizational, and time management skills.
• Proficiency in Microsoft Suite and CRM usage.
• Ability to create, process, and share data effectively.
• Excellent communication and interpersonal skills.
• Ability to travel 50% of the time across North America.
• Valid passport required.

This position is based in Salt Lake City, UT, and is not remote.