Sales Representative

About the role

This role focuses on establishing relationships with new customers and securing contracts to achieve assigned sales quotas and targets. The position requires close partnership with the Sales Manager and General Manager to establish new target accounts, as well as collaboration with internal departments including Designers, Customer Service, Production, and Shipping to create packaging solutions that fit customer needs and plant manufacturing capabilities.

Responsibilities

• Qualify prospects against company criteria
• Provide solutions to customers and potential customers about their business challenges
• Provide management with regular updates and reports on sales activities
• Effectively communicate with Customer Service regarding customer requirements and special needs to offer world-class service on every order
• Travel throughout the assigned territory to call on regular and prospective customers to solicit orders and assure continued profitability and growth of existing accounts
• Be a positive representative of the company
• Assist in collection of delinquent accounts
• Deliver price quotes and credit terms and prepare sales contracts for orders obtained
• Estimate delivery date based on knowledge of production and delivery schedules
• Track stock levels
• Coordinate customer training
• Supply new customer data and other sales data for current customers into database
• Develop and maintain relationships with purchasing contacts
• Investigate and resolve customer problems with deliveries
• Attend trade shows
• Ability to work in excess of 40 hours, as business needs arise
• Regular and reliable attendance
• Perform any other task or duty deemed necessary by management

Work Environment & Physical Demands

• Fast-paced environment requiring adaptation to continuous changes in Company, Customer, and People needs
• Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift up to 20 lbs., frequently 20-35 lbs., occasionally more than 35 lbs. (over 50 lbs. requires team or mechanical assistance)
• Ability to sit for extended periods of time at desk in traditional office environment
• Ability to travel up to 75% of the time

Systems Used

• MS Office Suite (Excel, Word, Outlook, Teams)
• ERP System
• Kiwi
• ADP Workforce Now