Sales Rental Fleet Coordinator - Utilities

About the role

Handles Rental calls and transactions until complete. Invoices open agreements on a daily basis to ensure up to date billing and customer satisfaction. Sets up New Rental Customer Accounts through Credit Department. Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer. Works with the service department on rental damage to ensure recuperation of damage expense. Maintains insurance certificates on file for all customers to help limit any liability to the company. Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize use of the fleet and maintain consistency. Initiates communication and coordinates with others in the Company to support operations and/or event planning. Maintains communication with other locations and departments on related activities. Maintains complete and accurate document recordkeeping duties (e.g. invoices, records of completion, account records, etc.). Represents the organization in a positive and professional manner. Performs other duties as assigned.

Responsibilities

• Handles Rental calls and transactions until complete.
• Invoices open agreements on a daily basis to ensure up to date billing and customer satisfaction.
• Sets up New Rental Customer Accounts through Credit Department.
• Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer.
• Works with the service department on rental damage to ensure recuperation of damage expense.
• Maintains insurance certificates on file for all customers to help limit any liability to the company.
• Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize use of the fleet and maintain consistency.
• Initiates communication and coordinates with others in the Company to support operations and/or event planning.
• Maintains communication with other locations and departments on related activities.
• Maintains complete and accurate document recordkeeping duties (e.g. invoices, records of completion, account records, etc.).
• Represents the organization in a positive and professional manner.
• Performs other duties as assigned.

Requirements

• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
• Must possess good interpersonal and communication skills.
• One to two years of experience in Sales Administration or a two-year degree.
• Bachelor's Degree in a relevant discipline from a four-year college or university or related equivalent experience preferred.

Qualifications

• Education and Experience: High School diploma or GED.

Skills

• Safety: Fully supports, encourages, and follows safe work behavior, and considers safety of paramount importance in the workplace.

Benefits

• Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service.
• Continually trains employees to ensure complete satisfaction, especially after the sale.
• More than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Pay

N/A

Schedule

N/A

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

No subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

N/A

Environmental Conditions

N/A

Working Environment

Occasionally exposed to these stresses (less than 20% of the time).

Workload Fluctuation

Job involves occasional changes in priorities, complexity and/or quantity of work.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

Job requires problem-solving ability, established examples / guidance are not always available.

Creativity

Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.

Autonomy

Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

Personal Development

Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.

Education and Experience

• Formal Education: High School diploma or GED.
• Experience: 1-2 years Required / Credentials.

Criteria

• Criteria 1 to 3 year experience in Sales Administration or a 2 year degree.
• Bachelor's Degree in a relevant discipline from a four year college or university or related equivalent experience preferred.

Updating of Knowledge

Job requirements occasionally change requiring re-training to stay current every 3-5 years.

Problem Solving

Job requires problem solving ability, established examples / guidance are not always available.

Strategic Understanding

Understands relevant industry and market trends. Develops and proposes a long-term strategy based on an analysis of the industry, marketplace and current and potential capabilities as compared to competitors. Anticipates potential problems and develops appropriate contingency plans. Conducts independent analysis in the creative search for new ideas or solutions.

Planning and Organizing

• Creates realistic schedules and follows them.
• Evaluates progress against schedule and goal.
• Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps.
• Anticipates the impacts / risks of actions.
• Setses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities.
• Adjusts plans based on input.

Adaptability

• Adapts to changing business needs, conditions, and work responsibilities.
• Adapts approach, goals, and methods to achieve solutions and results in dynamic situations.
• Recovers quickly from setbacks, and finds alternative ways to reach goals or targets.
• Open to different and new ways of doing things; willing to modify one's preferred way of doing things.

Personal Development

• Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas.
• Obtains developmental opportunities proactively.
• Actively seeks and embraces growth opportunities.

Organizational Structure

• Ring Power Corporation, Inc. is an equal opportunity employer.