Sales - Rental Counter Sales Rep

Position Duties

• Coordinates the rental and inside counter sales of new and used equipment within the assigned branch to achieve profit goals.
• Develops high output rental and sales of machinery.
• Develops marketing strategy to reach as wide a market as possible to expand MacAllister’s business.
• Conveys the highest quality customer service to all buyers and clients.
• Works with other sales coordinators, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreements.
• Dispatches trucks in a safe and efficient manner to meet customer needs.
• Maintains a safety conscious work environment both inside and outside of store.
• Answers in-coming customer phone calls quickly and efficiently.
• Affords assistance to walk-in customers, outside sales force and other departments.
• Writes return tickets and does billing, and files it in the proper place.
• Affords assistance to ensure all equipment in the yard is neat in appearance and in proper order by classification.
• Performs related duties as assigned by supervisor.
• Affords assistance to outside sales with quoting and proper filing of all documentation.
• Responsible for opening and closing the store and the associated security.
• Assists as directed with the following:
• Keeps shop and equipment staging area clean and free of clutter.
• Maintains all hazardous material law II series procedures.
• Ensures that overhead cranes, floor jacks, compressor, welding carts, fire extinguishers, etc. are inspected and documented.
• Enforces all personal protective equipment rules and regulations.
• Ensures all safety rules and policies are enforced.
• Has a weekly tool box safety meeting and documents it with a copy given to manager every Friday.
• Ensures that all ANSI and DOT inspections are completed with 0 days late.

Position Requirements

• Knowledge, skills and abilities typically acquired through a high school education with technical training.
• Minimum of 5 years selling experience.
• High school equivalency math skills required.
• Mechanical troubleshooting experience is very helpful.
• Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas.
• Excellent interpersonal and customer service skills.
• Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills.
• Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines.
• A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers and heavy machinery.
• Strong leadership skills such as creative thinking, decision making and goal setting.
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
• Must be able to lift 70+ pounds on an as needed basis in order to assist customers with products.
• Must be able to operate all equipment safely.

Cultural Competencies

• Skilled Level Technical Competencies
• Solid understanding of the products and their application.
• Ability to discuss the technical aspects of the equipment with customers and other employees.
• Solid understanding of rental business practices and processes and utilizes them in daily work with minimal errors.
• Utilizes proper training to complete full contractual agreements for equipment rented out.
• Knowledgeable of local delivery area, local market and local businesses.