Sales & Rental Associate

About the role

ELS is the ideal organization for developing a long and successful career. This is not a traditional 9-5, desk job. Instead, you will develop and execute creative sales and marketing plans to drive business to the community.

Responsibilities

• Selling, processing, and closing homes in accordance with company business plans.
• Show homes and highlight their features and benefits.
• Approximately 85% of your time will be spent showing homes.
• Adhere to the company’s selling philosophy when serving customers.
• Utilize all selling and organizational tools, including accompanying customers through model homes, undecorated models, and available homesites.
• Provide timely and consistent follow-through with current customers from initial contact to after closing.
• Maintain records of all communication.
• Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics.
• Monitor and record daily customer traffic using company designated tracking tools and send "Thank You" notes to all potential customers.
• Accomplish required administrative tasks accurately, expertly, and in a timely manner.
• Create sales agreements which may include calculating sales tax and monthly payment plans, as well as running credit checks.
• Attend regular rally meetings to review sales and marketing strategies.
• Meet with residents and buyers to list and sell homes and keep a database of available homes for sale.
• Collaborate with the Community Manager, Regional Sales Manager, and/or Regional Manager to develop community sales and marketing plans.
• Participate in regional call campaigns and community events.
• Build strong resident relations through ongoing communications and a courteous, respectful, and customer-focused attitude to generate sales.

Requirements

• Strong customer service and sales skills with a proven track record of success.
• Strong interpersonal, written, and verbal communication skills.
• Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals.
• Ability to work in a fast-paced and team-centered environment.
• Ability to work weekends on a regular basis.
• Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to problem-solve and be detail-oriented.
• Understand and follow company-established policies and procedures.
• Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
• Committed to self-development of sales, marketing, and technological advancements.
• Enjoy self-generating sales through outreach and marketing initiatives.
• Able to use the Microsoft Office suite of products including Outlook and Excel.
• Valid driver's license and a clean driving record.

Qualifications

This position requires a valid driver's license and a clean driving record. Applicants should also possess a high school diploma or equivalent and have a minimum of 2 years of relevant experience in sales and customer service.

Skills

• Microsoft Office Suite proficiency (Outlook, Excel)

Benefits

We offer a comprehensive benefits package including:

• Medical, dental, and vision plans
• A generous 401(k) employer match
• Paid vacations, holidays, and sick time