Sales Progressor

As one of the UK’s leading housebuilding companies, we know that selling new homes is a long and carefully co-ordinated process. Our expert sales teams keep customers happy and the process moving at every stage, from initial development planning through to after buyers have moved in.

About the role

We have a vacancy for a Sales Progressor to join our South West Region, based in Swindon (SN25 4DL). In this role, you will assist with managing the sales databases for progress chasing on all plots. This position is ideal for someone with previous experience in new homes sales and knowledge of the industry and its processes.

Responsibilities

• Progress chasing on all plots (from purchasers down to full length of chains) to ensure monthly targets are met for the regional office.
• Maintaining up-to-date live progress reports.
• Providing administrative and customer support.
• Implementing and maintaining relationships with solicitors, estate agents, financial advisors, and other external companies, as well as liaising with internal departments.
• Ensuring KPIs are met and improved upon by tracking all sales from reservation to completion.
• Attending weekly managers and directors meetings to provide in-depth updates on plots.
• Assisting live sites with database management as required.
• Managing customer databases for upcoming developments.
• Attending necessary meetings, including arranging monthly meetings with IFAs, solicitors, and site setup meetings.
• Effectively liaising with internal teams to respond to customer enquiries regarding timing, site, and plot-level details.
• Updating the PX Report and managing re-sale properties.
• Checking Home Buyer Reports as necessary.
• Updating the Sales Director and Sales Manager daily on any concerns or issues.
• Setting up the legal framework for new developments, including input into legal contracts and liaising with management companies.
• Fulfilling other roles within the Sales Department, such as Sales Administration, when required.
• Answering general sales calls into the regional office.
• Attending events and launches at weekends when required.
• Complying with and upholding company policies and procedures.
• Undertaking additional tasks as reasonably required.
• Ensuring all health and safety aspects of Covid-19 are adhered to.

Requirements

• Full Driving Licence.
• Experience as a Sales Progressor with a background in the new house-building market or estate agency.
• Outstanding people and customer service skills.
• Understanding of the legal process to progress a sale through to exchange and completion.
• Ability to effectively and efficiently liaise with a variety of third parties, including solicitors, agents, developers, and mortgage advisors.
• Effective negotiation skills.
• Positivity, target-driven mindset, and good self-motivation.

Benefits

• Scottish Widows Pension Scheme.
• 25 days holiday entitlement (plus bank holidays).
• Group staff discount at Triumph Motorcycles Ltd.
• Competitive discount on our homes (dependent upon the property and location).