Sales Program Manager

About the role

ARS/Rescue Rooter is a national service leader and the premier heating, air conditioning & plumbing company in Colorado. We are partnered with a "Big Box" retailer and we are looking for a Sales Program Manager to join our team. You will be responsible for recruiting, training, coaching and developing a team of Sales Lead Generators (9+) to work within our partnered retail stores (9+).

Responsibilities

• Manage hourly/daily performance, schedules and activities to achieve branch goals
• Interview, recruit and select talented Sales Lead Generators
• Hold weekly meetings to inform, educate, and motivate
• Employee accountability including providing individual and team progress updates vs. goals
• Role-play to improve customer approach, objection handling, and lead setting skills
• Provide training on technical issues affecting the store program
• Provide notice of upcoming store events (pre-planned calendar), changes in signage, promotional dates, store credit variations, etc.
• Spend 60-65% of time in the field with Lead Generators and Store Management
• Meet and/or exceed established departmental business performance standards for lead generation, staffing, and leads ran
• Develop and maintain positive, direct, working relationships with retail store personnel and area management
• Meet with store managers and/or Home Services team members to provide performance updates and notify of schedule or staffing changes
• Product knowledge training sessions conducted with Store Associates and Department Heads in each store at least every other month

Qualifications

• A High School diploma, or GED equivalent. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
• Three years of demonstrated sales experience and management
• Availability to work a five-day workweek, including one weekend day
• Service industry experience and/or HVAC knowledge a plus
• Strong interpersonal, organizational, communication and selling skills are required
• Excellent communications recruiting and interviewing skills
• Self-motivated and goal-orientated mindset
• Ability to pass background check, MVR check and drug screening

Benefits

• $100-$120K per year depending on experience
• Annual bonus opportunity
• Company provided vehicle with gas card, cell phone and laptop
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid PTO and 8 holidays
• Quality, comprehensive paid training programs
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!