Sales Professional - Outside Sales

Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers.

Responsibilities

• Revenue Generation
  • Responsible for attaining or exceeding monthly sales revenue quota.
  • Applies sales skills to present Dignity Memorial® Personal Planning Guide electronic PowerPoint presentations to consumers, informing them of at-need cemetery and pre-need arrangement services and products.
  • Influences consumers on the benefits of pre-planning for a soft close.
  • Guides and tours prospective families through cemetery grounds or crematory mausoleums, actively listening to needs, asking probing questions, and discussing options.
  • Develops an understanding of each family’s unique needs and offers solutions to meet those needs.
  • Provides service beyond expectations to form the foundation for future sales.
  • Promotes the SCI Brand and service excellence.
  • Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions.
  • Provides and walks family through final contract, addressing final questions.
• Prospecting
  • Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.
  • Prospects at least 50% of workday, such as approaching families face-to-face during events, door knocking, or seminars.
  • Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity; often works nights and weekends.
  • Obtains referrals from families served through after-care visits (ACV).
  • Schedules sales appointments.
  • Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.
• Build Relationships with Families
  • Establishes and maintains professional and service-oriented relationships with families by connecting with them, resolving their concerns and needs, and meeting commitments.
  • Connects with families through listening, honest communication, and genuine concern.
  • Supports families in times of grief with acts of kindness; attends services and/or receptions.
  • Represents a continuous link from services provided at-need, through aftercare, to providing services to protect families in the future.
• Teamwork
  • Collaborates and builds professional working relationships with management and staff to provide high-quality services and improve processes.
  • Shares family concerns with the rest of the SCI team.

Requirements

• Education
  • High school diploma or equivalent required.
  • College coursework preferred.
• License
  • Funeral Directors License where required by state law.
  • Life Insurance license where required by state law; company will support obtaining licensing.
  • Current state/province issued driver’s license with an acceptable driving record.
• Experience
  • Sales experience preferred.
  • Industry experience a plus.
  • Previous Customer Relationship Management (CRM) systems experience a plus.
• Skills and Abilities
  • Computer and technology skills.
  • Goal-oriented self-starter.
  • Public speaking ability; comfortable presenting to small groups.
  • Ability to work well in a team, as well as independently.
  • Ability to work a significant number of evenings and weekends.
  • Bilingual is a plus.

Pay

The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. This position pays no less than $10.00 per hour for all hours worked.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program