Sales Professional- Outside Sales

Our associates celebrate lives. We celebrate our associates.

About the role

Compassionate and results-driven sales representative to actively set appointments and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned cemetery/mausoleum property to meet their personal and cultural needs. Take pride in service excellence and a technology-rich company to support revenue quota achievement.

Responsibilities include completing a training program which requires successfully completing course work, passing exams, and demonstrating the appropriate skills to begin fulfilling the role.

Responsibilities

• Develop trusting relationships with prospective and existing client families in order to generate sales leads.
• Update prospective client contact information and detailed notes in Customer Relationship Management (CRM) sales system.
• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends. Appointments may be made at customers’ residence, Dignity Memorial locations, or virtually.
• Apply listening and empathy skills to facilitate prospective clients through the pre-planning process and selection of services and property that most appropriately meet their needs.
• Explain insurance (trust) product features.
• Complete sales and insurance (trust) contracts ensuring accuracy and completeness.
• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop a sales pipeline.
• Coordinate sales efforts with team members and other departments as appropriate.
• Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Requirements

• High School Diploma or equivalent.
• Ability to obtain and maintain an insurance license as required by state/province.
• Current state/province-issued driver’s license with an acceptable driving record.
• Sales or customer experience preferred.
• Previous experience with Customer Relationship Management (CRM) sales systems preferred.
• Proficient computer skills including MS Office suite.
• Proficient computer skills with CRM and social networking apps preferred.
• Professional demeanor and communication skills.
• Bilingual, knowledge of another language preferred.
• Professional attire required when meeting with clients or representing the company.
• Available to work evenings and weekends.

Work Conditions

• Work indoors during all seasons and weather conditions.
• Comply with Corporate dress code policy.
• Sitting continuously for many hours per day, up to 6 hours per day.
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, and phone usage.
• Working beyond “standard” hours as the need arises.

Pay

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance).

Job Location: US-AL - Pelham