Sales & Operations Manager (WI)

At Golden Pet Manufacturing, we are proud to be at the forefront of changing the future of pet food by creating the most nutritionally-dense, thoughtfully-sourced, and practical solutions for pet parents everywhere.

About the role

Develop and lead an S&OP process for pet food. Innovate and deploy tools that support continuous improvement within S&OP, and work closely with cross-functional teams to ensure alignment and resolve supply or demand issues.

Responsibilities

• Develop and lead an S&OP process for pet food.
• Create dashboards and measure KPIs for the organization such as forecast accuracy and production efficiencies.
• Innovate and deploy tools that support continuous improvement within S&OP.
• Work closely with Demand & Supply Manager on forecasts, WOH targets, and aged inventory.
• Create and manage capacity models for each category and present risks to the leadership team.
• Drive improvements in forecast accuracy, inventory optimization, and service levels.
• Design and install the monthly S&OP cadence from the ground and coordinate and facilitate planning meetings with Supply Chain and the executive team.
• Communicate with planning and production about promotions, new products, and launch timing updates.
• Work closely with Sales, Marketing, Finance, Manufacturing, Procurement, and Logistics to ensure alignment and resolve any supply or demand issues.
• Assist in the new product development process.
• Become an ERP (NetSuite) superuser and assist with training when necessary.
• Build capacity and allocation visibility across owned plants and co-manufacturing partners, including co-man capacity constraints, allocation decisions, and co-man performance/OTIF tracking.

Qualifications

These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.

• Bachelor’s degree in Business, Supply Chain, Management, Economics, or a related field.
• MA or MBA in a related field (preferred).
• 7+ years in the Consumer Goods industry.
• 5+ years in a Supply Chain/S&OP role.
• 5+ years in an analytics role.
• 3+ years team leadership experience.
• Supply Chain or Sales Operations experience.
• Advanced Excel skills.
• 10+ years in Consumer Goods analytics (preferred).
• Experience with collaborative forecasting processes (preferred).

Benefits

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Charity sponsorships – make a positive impact on communities worldwide (we’ve donated over $6.1 million to date).
• 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits.
• 401k matching up to 3.5% of your contributions.
• Employee Stock Ownership Plan (ESOP) – company contributions fund your retirement plan with company stock.
• Tuition reimbursement program for eligible tuition expenses.
• Company events, like team picnics and ice cream socials.