Sales Operations Manager

Requirements

• Bachelor’s degree preferably in Business or Finance
• Minimum 4 years of CPG experience
• Legally authorized to work in the United States without the need for employer sponsorship now or in the future
• Located in Chicago, IL surrounding area or willing to relocate for the duration of employment
• Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations
• Travel up to 20%

Qualifications

• Foundational Ingredients: Bachelor’s degree preferably in Business or Finance OR Minimum 4 years of CPG experience
• Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future
• Located in Chicago, IL surrounding area or willing to relocate for the duration of employment
• Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations
• Travel up to 20%

Responsibilities

• Lead development of SPR (Sales Performance Review) content, synthesizing complex data into clear, executive-ready insights and actionable recommendations
• Own customer callbook strategy and hierarchy management, ensuring data integrity, accurate segmentation, and alignment with go-to-market priorities
• Drive purchase order (PO) process enhancements and identify SAP optimization opportunities to improve efficiency, reduce errors, and streamline order-to-cash workflows
• Monitor and analyze SKU Rationalization impacts and innovation performance, providing insights on portfolio productivity, distribution gains, and cannibalization
• Conduct whitespace and flowback analyses to uncover distribution gaps, lost sales opportunities, and opportunities for incremental growth
• Partner with sales leadership to support annual planning, target setting, and territory alignment to maximize field effectiveness
• Build and maintain dashboards and reporting tools (e.g., Power BI, Excel, SAP BW) to track key KPIs including volume, revenue, distribution, and trade spend
• Serve as a key liaison between Sales, Finance, Category Management, and Supply Chain to ensure alignment on priorities and execution
• Identify and implement process improvements and automation opportunities to increase efficiency and scalability across sales operations
• Support new product launches by coordinating distribution tracking, sales readiness materials, and performance measurement
• Ensure data governance and accuracy across key systems (e.g., SAP, CRM, syndicated data sources such as Nielsen/IRI/Circana)
• Deliver ad hoc analysis to support customer negotiations, business reviews, and strategic initiatives
• Coach and mentor junior team members, fostering a data-driven decision-making culture

Benefits

• 401(k) plan
• Medical, dental, vision, company provided life, STD and LTD insurance
• Voluntary life, accident, hospital, and critical illness coverages

Pay

$100,000 - $125,000

Schedule

Blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations