Sales Operations Manager

Key Responsibilities

• Own and maintain the CRM system, ensuring data accuracy and pipeline visibility
• Manage pipeline tracking, forecasting and reporting
• Prepare and manage quotes, proposals and pricing structures
• Ensure accuracy in configurations, BOMs and margin compliance
• Maintain quote and purchase order documentation, including version control
• Cook up and manage relationships with production, operations and finance teams
• Coordinate purchase orders across production, operations and finance teams
• Align delivery timelines with production capacity and product availability
• Manage warranty and software license renewals and identify upsell opportunities
• Improve processes, workflows and reporting structures across sales operations

Qualifications

• Bachelor’s degree in Business, Engineering or a related field
• 5–10 years of experience in sales operations, commercial operations or similar roles
• Experience working with defense products (not services) and familiarity with the U.S. defense market
• Background supporting DoD or government-related sales processes
• Strong experience with CRM systems (Microsoft Dynamics preferred) and Excel
• Experience with pricing, BOMs and purchase order management
• Strong analytical skills and high attention to detail
• Ability to coordinate across multiple functions in a fast-paced environment
• Eligible for U.S. security clearance
• Experience within C-UAS, RF, electronic warfare, or similar defense technologies is preferred

About You

• You are a structured and detail-oriented professional
• Enjoy bringing clarity and order to complex processes
• Take ownership of your work and ensure that nothing falls through the cracks
• Thrive in fast-paced environments where coordination across teams is critical
• Proactive, solution-oriented and comfortable working with both commercial and technical stakeholders

About MyDefence

Innovative work atmosphere: A company with an expansive growth vision, providing opportunities for personal and professional development.

Growth opportunity: Be part of a rapidly expanding U.S. presence with a global footprint.

Location: Reston, VA (on-site)

Start date: As soon as possible

Position: Full-time

Compensation: Competitive and aligned with experience

Contact

For more information, please contact Bjoerg Larsen at bwl@slaterconsult.com.

SlaterConsult is MyDefence’s recruiting partner for the position.