Sales Operations Global Process Owner

About the role

The Role and Impact: As a Sales Operations Global Process Owner, you will play a pivotal role in driving the success of Intel's projects and programs by providing analytical expertise and process management support. Your day-to-day responsibilities will include conducting quantitative and qualitative analysis, tracking progress, monitoring objectives, and developing project management infrastructure to ensure seamless execution.

Responsibilities

• Conduct quantitative and qualitative analyses to support the execution of project/program objectives.
• Audit resource utilization, track project progress, and monitor objectives and key results (OKRs) to ensure alignment with strategic goals.
• Identify performance gaps, manage risks, and ensure compliance with organizational processes and guidelines.
• Develop and maintain project/program management infrastructure, including issue tracking, reporting, dashboard monitoring, and project plan builds.
• Create advanced visualizations and reports to communicate data-driven insights to stakeholders for optimal decision-making.
• Collaborate with project/program managers to implement objectives and support variable aspects of projects.
• Provide recommendations for improving project management processes and staying ahead of emerging business trends.
• Lead the global strategy and execution of the Sales Operations transformation to a modern managed services model.
• Design and operationalize the future-state operating model, governance, and performance framework.
• Partner with product, technology, and AI teams to shape the Agentic AI vision and embed AI-driven capabilities that leapfrog sales ops into next-generation operating practices.
• Define and sequence the multi-year transformation roadmap, including funding, prioritization and approvals.
• Drive disciplined transition planning and execution, ensuring business continuity throughout transformation waves.
• Lead the orchestration of cutovers, readiness checkpoints, and deployment cycles during quarter-critical and high-risk periods.
• Oversee stabilization phases, ensuring rapid issue resolution, performance adherence, and a seamless shift to steady-state operations.
• Establish repeatable frameworks, playbooks, and governance models that institutionalize transition excellence across SMG.
• Own go-live readiness, deployment execution, and continuity during quarter-critical cycles.
• Ensure smooth operational handoffs, early-life support, and sustained performance after transition.
• Integrate AI automation and predictive tools into workflows to drive speed, accuracy, and scalability.
• Modernize processes across people, technology, and vendor ecosystems to improve efficiency and execution quality.
• Partner with Finance, HR, IT, Legal, BMG, CPG, and regional teams to enable sustainable transformation.
• Influence senior leaders through data-driven insights and clear, concise communication.
• Represent Sales Operations Transformation in senior-level forums and executive escalations.

Qualifications

• Bachelor's degree in a relevant field with 6+ years of hands-on experience in business domains, project/program management, or data-driven methodologies, OR a Master's degree in a relevant field with 4+ years of applicable experience, OR a PhD with 2+ years of professional experience.
• Demonstrated expertise in project/program management techniques and analytical methodologies.
• Proficiency in AI (e.g. Copilot, Gemini), data visualization tools including Power BI, and software for reporting and insights delivery.
• Strong ability to conduct quantitative/qualitative analysis and derive actionable insights.
• Familiarity with project management systems and practices for tracking progress and compliance.

Preferred Qualifications

• Experience working cross functionally with Finance, Supply Chain, and Operations.
• Skilled in vendor governance, vendor management, complex stakeholder alignment and change management.
• Exceptional communication and collaboration skills to engage with stakeholders across diverse teams.
• Experience in dashboard monitoring, deck building, and storyboarding for executive presentations.
• Knowledge of emerging trends in business operations and project management methodologies.
• Ability to work effectively in a dynamic and fast-paced environment with a results-oriented mindset.

Pay

$142,060.00 - 236,810.00 USD

Schedule

Shift 1 (United States of America)

Location

US, California, Folsom

US, Arizona, Phoenix

US, California, Santa Clara

US, Oregon, Hillsboro