Sales Operations Coordinator

Sales Support

• Follow up on quotations to determine project status and next steps.
• Maintain ongoing communication with architects, glazing contractors, general contractors, owners, and distributors.
• Aid outside sales representatives with project updates and customer follow-up.
• Track bid results and identify opportunities for project conversion.
• Cover sample requests, literature, and product information.
• Coordinate order acknowledgments with manufacturers.
• Monitor production schedules.
• Track deliveries and communicate shipping updates.
• Cover delivery address changes and resolve shipping issues.
• Aid with warranty requests and project closeout documentation.

Customer Service

• Act as the primary point of contact for assigned projects.
• Respond promptly to customer questions regarding pricing, schedules, deliveries, and technical information.
• Build long-term relationships through proactive communication.
• Resolve customer issues while maintaining a high level of professionalism.

Required Qualifications & Experience

• 3+ years of experience in commercial construction, architectural products, building materials, glazing, manufacturing, or construction project coordination.
• Excellent organizational and time management skills.
• Strong verbal and written communication.
• Ability to manage multiple projects simultaneously.
• Strong customer service orientation.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Experience using CRM or ERP software.

Preferred Qualifications & Experience

• Experience with manufacturer's representatives.
• Knowledge of architectural drawings and specifications.
• Familiarity with glazing systems, rainscreens, cladding, daylighting systems, or commercial building envelopes.
• Experience with Bluebeam, AutoCAD, Procore, ConstructConnect, or Dodge Construction Network.
• Knowledge of commercial construction bidding processes.

Compensation & Benefits

• 401(k) retirement savings program with employer matching.
• Performance-based bonus and profit-sharing opportunities.
• Comprehensive medical insurance coverage.
• Paid time off for holidays, vacation, and sick leave.
• Structured mentor training and defined career development plans.
• Company-sponsored events and travel projects with per diem.

About Us

Architectural Systems Inc (ASI) is a leading provider of exterior facade building envelopes, operating with a family-first philosophy. We are genuinely invested in our team's personal and professional growth, providing clear career pathways, training, and a compensation structure that rewards both individual and collective success.

Learn more about us at https://asi-sd.com/

Architectural Systems Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations.