Sales Operations - Branch Manager

About the role

The Area Branch Manager position at Southeastern Traffic Supply (STS) is a pivotal role within the company, overseeing the day-to-day operations of a designated location. This role requires a blend of leadership, operational expertise, and a proactive approach to ensuring the smooth functioning of the branch.

Responsibilities

• Implement, coordinate, and manage office operations in alignment with STS corporate strategic plan.
• Conduct regular safety meetings in accordance with the company Safety and Illness Prevention Program.
• Implement programs to ensure the attainment of business plan for growth and profit and manage budget.
• Understand the effects of unit pricing on projects to formulate and monitor key metrics.
• Review and provide regular, balanced feedback to staff regarding safety, location’s financial performance, cross-functional and cross-company collaboration, people management, and growth.
• Oversee the daily schedule for accuracy and coverage.
• Participate in the hiring process of employees.
• Communicate with employees regarding corporate initiatives, opportunities, and safety topics.
• Provide resolution to customer service issues to maintain the highest level of customer satisfaction.
• Coach project managers and employees to build strong relationships with existing customers to increase key cost efficiencies, revenue, and gross margin.
• Versatile communication skills, including verbal communication, listening, and giving presentations as needed.

Requirements

• 3+ years of experience in an operations role, successfully managing people and processes.
• Prior experience preferred in Traffic Control Services or Construction Industry; local experience preferred.
• Knowledge of budgeting, financial responsibilities, and accountability.
• Knowledge of sound fiscal management and driving growth resulting in increased revenues.
• Able to communicate and execute new business initiatives and processes while maintaining customer and employee trust and commitment.
• A high sense of urgency, energy, and self-motivation.
• Exceptional computer skills, including Microsoft Office products and customer relationship management systems.

Qualifications

• High school diploma or equivalent.
• Valid driver's license.

Skills

• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office products.
• Customer service orientation.

Benefits

At Helix Traffic Solutions, you'll find a culture of safety, service, and integrity, along with real career growth through training and internal mobility. You'll also benefit from the backing of a national organization with the heart of a local team, and a place where your work directly improves public safety.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The Area Branch Manager position offers a flexible schedule to accommodate both office and occasional site visits.

Equal Opportunity Employer

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.