Sales Operations Analyst

Mastercam · United States · 1 mo ago

RemoteRemoteSalesFull-time

Your Role at a Glance

The Sales Operations Analyst, Systems & Reporting serves as the critical link between the direct sales organization and Digital Systems (IT/Power BI/Salesforce administration) teams. This role translates business needs into actionable system solutions, delivers insights through reporting, applies AI tools to improve analysis and workflow efficiency, and handles day-to-day Salesforce and other data requests. This role reduces the sales department’s reliance on Digital Systems and enables them to focus on strategic initiatives.

Required Skills

Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
3–5+ years of Sales Operations, CRM Administration, Business Systems, Reporting, or related experience.
Advanced Salesforce reporting and dashboard experience.
Power BI dashboard development and data visualization experience.
Experience gathering business requirements and translating them into system enhancements.
Practical experience using AI tools to improve reporting, analysis, workflow automation, documentation, or business process efficiency.
A strong understanding of sales processes, forecasting, pipeline management, and CRM best practices.
Ability to communicate effectively with both business users and technical teams.

Preferred Skills

Salesforce certifications such as: Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Business Analyst.
Experience with Power BI data modeling and DAX.
Experience using Claude or similar AI tools to support business analysis, reporting, process improvement, or documentation.
Experience with ERP systems such as NetSuite.
Experience supporting global sales organizations.

Talents We’re Seeking

Required Skills:

Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
3–5+ years of Sales Operations, CRM Administration, Business Systems, Reporting, or related experience.
Advanced Salesforce reporting and dashboard experience.
Power BI dashboard development and data visualization experience.
Experience gathering business requirements and translating them into system enhancements.
Practical experience using AI tools to improve reporting, analysis, workflow automation, documentation, or business process efficiency.
A strong understanding of sales processes, forecasting, pipeline management, and CRM best practices.
Ability to communicate effectively with both business users and technical teams.

Preferred Skills:

Salesforce certifications such as: Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Business Analyst.
Experience with Power BI data modeling and DAX.
Experience using Claude or similar AI tools to support business analysis, reporting, process improvement, or documentation.
Experience with ERP systems such as NetSuite.
Experience supporting global sales organizations.

The Talents We’re Seeking

Required Skills:

Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
3–5+ years of Sales Operations, CRM Administration, Business Systems, Reporting, or related experience.
Advanced Salesforce reporting and dashboard experience.
Power BI dashboard development and data visualization experience.
Experience gathering business requirements and translating them into system enhancements.
Practical experience using AI tools to improve reporting, analysis, workflow automation, documentation, or business process efficiency.
A strong understanding of sales processes, forecasting, pipeline management, and CRM best practices.
Ability to communicate effectively with both business users and technical teams.

Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.” We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe. Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible. As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.

Core Values

Winning Together: Collaboration is not optional—it is the engine that drives us.
Curiosity: We question, we explore, we innovate. Every day.
Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust.
Customer-Focused: We listen. We adapt. We deliver. Always.
Innovation: We strive to continuously improve and stay ahead of industry trends.
Collaboration: We believe in working together to achieve our goals.
Growth: We encourage personal and professional growth within the company.

EEO Statement

The company is committed to providing equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws. EOE/M/F/Vet/Disabled are encouraged to apply.

Employer Verification Policy

We are an E-Verify Employer. Please note that this policy does not affect your rights under the Immigration Reform and Control Act of 1986.