Sales Operations Analyst

For our client, a leader in the Telecommunications & Hardware space, we are seeking a Sales Operations Analyst to join their team. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a Telecommunications & Hardware environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Improve forecast reliability for enterprise products and provide actionable insights
• Guide sales strategies and business decisions using data insights
• Lead global data reconciliation across CRM and forecasting systems
• Ensure data hygiene in Salesforce through product updates and reviews
• Establish metrics for forecasting performance and pipeline health
• Support sales team by managing pipeline data and troubleshooting issues
• Lead forecasting projects, including AI/ML initiatives and process automation

Qualifications

• 8+ years in Sales Operations, Business Operations, or Financial Analysis in a tech setting
• Bachelor's degree or equivalent; advanced degree preferred
• Expertise in sales forecasting, data reconciliation, and operational processes
• Strong analytical and communication skills; ability to present complex data simply
• Project management experience with cross-functional team leadership
• Self-motivated with problem-solving capabilities in a fast-paced environment
• Advanced Excel with Salesforce, SAP skills; Python/SQL experience is a plus
• Experience with software/SaaS product forecasting highly preferred
• Hands-on interest in AI/ML for sales forecasting is desirable

Benefits

• Equity eligibility
• Access to a collaborative global sales organization
• Opportunities for professional development and project ownership
• Engagement in innovative AI/ML integration in forecasting

Pay

$144,000 – $270,250 annually