Sales Operations Analyst
Sales Operations Support & Execution
The Sales Operations Analyst will support the daily workflow of requests received by Sales Operations from Strategic Accounts, Institutional Sales, Bank & Trust, and RIA Sales. They will also support ad hoc projects and assignments as needed for Sales Operations leadership and Channel & Client Growth teams.
Sales Performance Analytics & Reporting
Create and deliver performance reporting using Salesforce, CRM Analytics, Power BI, Excel, and other tools to illustrate performance against sales objectives. Measure, analyze, and communicate key performance metrics, including sales growth, pipeline progression, conversion rates, sales activity, advisor engagement, and goal achievement. Deliver actionable insights and content for sales management, senior leadership, business reviews, and executive summaries.
Salesforce & CRM Enablement
Maintain, refine, and enhance dashboards in Salesforce and CRM Analytics to deliver actionable insights and critical data for measuring sales goals and KPI achievement. Promote and drive adoption of new Salesforce tools and workflow processes throughout the organization.
Customer Segmentation & Growth Analysis
Analyze sales trends, business development activity, advisor behaviors, and market penetration to support targeting and growth strategies. Provide recommendations that support client acquisition, retention, and expansion initiatives.
Forecasting, Pipeline Management & Sales Process Improvement
Work directly with Sales Managers and Team Leads to implement best practices in opportunity, funnel, and pipeline management to support accurate sales forecasting. Support forecasting processes through analysis of historical performance, pipeline activity, and key business drivers.
Territory Planning & Capacity Management
Optimize territory coverage and capacity to ensure effective resource allocation across supported sales channels. Collaborate with Business Intelligence, Sales Compensation, Marketing, Finance, Technology, and CRM Development teams to support data governance and operational alignment. Support cross-functional projects and initiatives with data-driven recommendations aligned to organizational priorities and strategic goals.
Knowledge, Skills, Abilities
- Strong proficiency in Salesforce reporting, CRM Analytics, Power BI, Excel, and data visualization best practices
- Experience working with CRM platforms, preferably Salesforce CRM, including reporting, dashboard development, and data management
- Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
- Excellent communication and presentation skills to engage with sales management, senior leadership, and cross-functional stakeholders
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively
- Adaptable problem-solving skills and a continuous improvement mindset to meet evolving business needs
Education & Experience
- Bachelor’s degree in Business, Finance, Economics, Data Analytics, Marketing, or a related field
- 3+ years of experience in Sales Operations, Revenue Operations, Business Analytics, Financial Services, or a related field
- Experience working with Salesforce CRM and sales reporting environments
- Highly motivated self-starter with a strong customer service orientation and commitment to operational excellence
- Experience supporting sales, operations, analytics, or business planning functions within financial services, wealth management, asset management, banking, or fintech industries
- Experience working in a cross-functional environment supporting Sales, Marketing, Technology, Finance, or Business Intelligence teams
Compensation
The Base Salary range for this position is between $80,000-$90,000 for Phoenix and Chicago and $90,000-100,000 for Concord. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.
About the Role
We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they’re heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work.
What You’ll Do
The Sales Operations Analyst will deliver data-driven insights to inform strategic decisions across sales and marketing, driving organizational efficiency and effectiveness. The role serves as a key business partner to AssetMark's Strategic Accounts, Institutional Sales, Bank & Trust, and RIA Sales teams. This role supports day-to-day sales operations, Salesforce reporting and workflows, performance analytics, and execution of key sales planning processes.