Sales Onboarding Specialist

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, we are re-imagining the infusion care experience for patients, customers and team members. Join a company that values an inclusive, respectful, and engaging culture where your voice is heard, your work is valued, and you’re empowered to grow.

About the role

The Sales Onboarding Training Specialist serves as the critical bridge between formal training and real-world performance by guiding new hires through hands-on experiences, workflow immersion, customer interaction standards, and applied skill development. This role focuses on delivering a consistent and engaging training experience that promotes retention, confidence, and readiness to perform role-specific duties.

Responsibilities

• Design and continuously improve a structured onboarding curriculum tailored to various sales roles within Option Care Health.
• Conduct engaging and interactive training sessions (virtual and in-person) covering company products, services, sales methodologies, CRM tools, compliance, and industry-specific knowledge.
• Develop and update training materials, including presentations, user guides, playbooks, and e-learning modules.
• Collaborate closely with sales leadership, product development, marketing, and human resources to ensure training content is accurate, relevant, and aligned with company goals.
• Provide ongoing coaching and support to new hires during their onboarding period, offering feedback and identifying areas for improvement.
• Monitor and evaluate the effectiveness of onboarding programs through surveys, assessments, and performance metrics, making data-driven recommendations for enhancements.
• Act as a primary point of contact for new sales hires, addressing questions and facilitating a smooth transition into their roles.
• Stay informed of industry best practices in sales training and onboarding to continuously elevate program quality.
• Assist in the administration of sales enablement platforms and tools used for training and development.

Requirements

• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.
• 2+ years of experience in sales enablement, training, or a sales role within a healthcare or pharmaceutical setting.
• Proven experience in designing and delivering engaging training programs.
• Strong understanding of sales processes, methodologies, and CRM systems (e.g., Salesforce).
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and e-learning authoring tools.
• Strong organizational skills and attention to detail.
• Ability to travel occasionally for training sessions or company meetings.

Pay

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $53,339.06-$88,898.44.

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs