Sales / Membership Advisor

Benefits

• Free Gym Membership
• Training & Development
• Bonus based on performance
• Competitive salary
• Free uniforms

Qualifications

• 1-3 years of sales/management experience with a proven track record of success
• Fluent in English and Spanish
• Flexible scheduling ability, including weekends and holidays
• Competitive drive to succeed
• Self-starter with excellent customer service and communication skills
• High School Diploma or higher

Responsibilities

• Achieve or exceed individual and team sales goals
• Conduct energetic outreach to generate new sales leads
• Generate referrals, leads through prospecting, networking, and member referrals
• Stay tuned to events in the community of Coral Gables for marketing opportunities
• Suggest special events inside and outside the club to the GM
• Convert inquiries/leads (phone/web/social media) into appointments
• Close prospects
• Organize activities each month that include strategic outreach and revenue generation
• Develop and implement effective outreach plans to generate new sales leads
• Promote and attend club social events
• Develop and implement effective special events inside and outside the club
• Coach, train, and hold accountable other sales members to the strategy and their targets
• Accurately track your own and the sales team progress and provide quantitative and qualitative sales information to the GM
• Adhere to and implement Method X Fitness’s policies and procedures
• Implement and adhere to all steps of the Method X Fitness sales process
• Greet and interview (needs assessment)
• Provide value-based presentation of Method X Fitness Brand and Method X Fitness Programs and Services
• Tour of Method X Fitness facility
• Close and commit to prospects
• Schedule and follow up on all initial appointments with new members including Fitness Consults
• Implement and adhere to lead tracking system
• Accurately input all leads, prospects, and new members in management software system (including all contact information and necessary billing information)
• Provide daily sales information to Manager
• Follow-up on all incomplete membership agreements to ensure signatures and billing information are complete
• Achieve or exceed ancillary service goals
• Provide information and benefits regarding Personal Training and Nutrition Programs (other ancillary services may be applicable depending on location)
• Effectively utilize Fitness Manager, Personal Trainers to assist in the needs assessment and sales process of Prospect/Member
• Follow-up and customer service with prospects/members
• Follow SOP regarding new member follow up
• Schedule and ensure all appointments are made
• Assist in resolving member concerns
• Make low usage calls
• Handle membership cancellations to improve retention
• Keep knowledgeable of and participate in all club services, programs, and products
• Personal Training
• Group Exercise Classes
• All Method X Fitness Classes
• Special Events
• Timely attend all scheduled meetings with GM, sales team, or coaches and bring value-added input
• Perform other duties as required