Sales & Marketing Representative - Southern California
PEI-Genesis · Santa Ana, CA · 5 days ago
HybridMarketingFull-time
Qualifications
- Education/Experience/Skills: Degree from a four-year college or university preferred; or minimum of three years sales experience; or an equivalent combination of education and experience
- Successful completion of the PEI-Genesis sales training program is required
- Intermediate skill level in Microsoft Office, specifically EXCEL, WORD and OUTLOOK
- Experience with an ERP system (such as ASW400) as well as a CRM system, preferably NetSuite
Essential Tasks and Responsibilities
- Establish and develop new relationships for the company in a defined geographic market or industry utilizing cold calling, sales lead follow-up, sample follow-up
- Maintain and enhance new and existing customer relationships to increase the amount of business and the diversity of product that PEI-Genesis does with these customers by pursuing possibilities and opportunities beyond those initiated by the customer
- Understands all pertinent government regulations and customer terms and conditions and how they relate to PEI-Genesis processes and capabilities
- Monitor and maintain, through consistent customer dialogue, all price requirements, delivery requirements, quality requirements and special handling requirements requested by customer and ensure these are met in a timely and satisfactory manner
- Coincides large customer bids, quotes, orders or other opportunities with Branch Manager, Product Management Team and Territory Development Representative via team-sell calls
- Market and utilize all available resources within PEI to assist customers and to expand personal knowledge of product capabilities and solutions, employing the help of outside resources such as Supplier Representatives and Supplier Manufacturers’ Representatives whenever necessary
- Utilizes NetSuite CRM to assess account performance and percent to sales budget in order to stay on track for quarterly and annual sales goals; develops and executes action plan with Branch Manager if not on pace to achieve or exceed budget
- Meets with Branch Manager on a periodic basis to strategize, understand and execute action plans for budgeted, prospective and underperforming customers in order to develop success in those accounts
- Reviews quote follow-up for budgeted, prospective and underperforming customers to understand and to act on trends that need to be addressed for better outcomes
- Identifies additional sales opportunities and trends within budgeted, prospective and underperforming customers
- Develops and executes strategic objectives and tactics to drive sales performance and organic sales growth for Top 10 customers and assigned customer base
- Participates in monthly/quarterly business meetings to review Top 10 customer performance
- The ability to work collaboratively with internal and external resources to generate profitable results
- Stay informed of competitor activities, industry trends and emerging markets to defend and grow PEI’s market share and to provide key decision-making information during budget/forecasting processes and reviews
- Routinely reviews customer back-order reports to address and escalate action on delinquent or potentially delinquent orders, including timely communication with customers
- Able and aptitude to provide field sales coverage, when required, for locally assigned strategic customers with no assigned outside sales representative
- Able to grow and maintain personal relationships with key accounts that creates an unfair advantage as a trusted advisor for PEI against the competition