Sales & Marketing Representative

About the role

The position of the Sales & Marketing Representative focuses on building relationships with existing customers and referral sources, promoting the organization to gain prospective clients to increase overall growth, and ensuring the core values of ServiceMaster Brands: Honor God in All We Do, Help Our Team Develop, Build Client Relationships, Grow Profitably.

Responsibilities

• Create, manage, and maintain key relationships with insurance agents, adjusters, and customers
• Assist Management with coordinating recruiting or organizational events
• Assist with administrative work during CAT mode, which may fall outside of normal business hours
• Maintain a consistent social media presence on common social media platforms to focus on employee/customer engagement
• Provide overall good representation of ServiceMaster by McCann
• Plan and execute campaigns for promotions, events, service launches, and amenities
• Operate and manage efforts in Restore365 (web-based management system)
• Ensure customer satisfaction with key relationships (Agents, Adjusters, Customers) during services and develop additional prospects
• Use Luxor Tracking, Restore 365, and the Pipeline notetaking
• Prepare documents for job file reviews with current and prospective clients
• Document and report on key referral-source relationships weekly and monthly
• Participate in Continuing Education (CE) Class, as well as event coordination and scheduling

Qualifications

• High school graduate or equivalent; college degree preferred
• 6–12 months of sales experience or prior sales training
• Valid Driver’s License with approved driving privileges
• Great verbal and written communication skills
• Excels in customer service
• Highly motivated, strong work ethic
• Build rapport naturally and establish trust, leading to lasting customer relationships
• Ability to present information to customers one-on-one and in small groups
• Good aptitude for basic math and budgeting

Benefits

• PTO and Holiday Pay eligibility after 90 days of employment

Schedule

Monday – Thursday 8:30am to 4:00pm. Friday work may vary due to events or workload. Participation in the On Call Rotation Schedule is required. Local and regional travel may be required for trade shows, training, and networking. Flexibility to join after-hour business events is required.