Sales & Marketing Representative

What You'll Be Doing

• Manage the overall account relationship by providing strategic service and support to assigned customer base.
• Maximize margins, gain market share, and drive value-added solution selling.
• Work with internal and external resources to provide customer service, often facilitating work of others in areas such as quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting customer problems.
• Function as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Develop and manage customer strategy in assigned account territory, requiring thorough knowledge and accountability of supply chain engagements like e-Compass, Consignments, CARES (Customer Automated Replenishment System), and sell and capture opportunities through Synergistic products, Reverse Logistics, GBC (Global Business Conversion), and ITAD (Information Technology Asset Disposition).
• Sell and drive solutions selling within the approved account level strategy, requiring knowledge of the competitive landscape and the ability to make sales decisions based on that information.
• Own the customer interface for backend quality processes: corrective actions, Field Quality Reports.
• Maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs/bill backs.
• Own the customer interface for important credit and financial information and coordinate all available resources and support functions.
• Set strategy for the quote process, coordinate resources and processing of customer quotations, validate EOL and item class changes (NCNR), negotiate pricing and quote markup (owns strategy and application), and notify customers of all/any price increases.
• Own the overall customer quote-to-order sales objectives, working under broad supervision and solving complex problems.
• Participate in a sales compensation plan, with a portion of OTE tied to specific sales-related goals as set forth by Arrow.

Job Complexity

Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.

Qualifications

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

Pay

The annual hiring range/hourly rate is $34.20 - $41.80. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-CA-California (Remote Employees)

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.