Sales & Marketing Director

Responsibilities

• Conduct exceptional, highly personalized tours and unique lead follow-ups to prospective residents and family.
• Manages the customer relations management tool (CRM) to ensure follow-up is documented and organized.
• Ensures Branch staff are appropriately trained to engage in phone and tour hospitality.
• Helps to manage the move-in process to ensure a smooth transition for residents and their families into the Branch.
• Identifies and builds relationships with community professionals to maximize referred leads.
• Sets up the Branch to maximize the customer’s experience.
• Sets and completes weekly and quarterly goal-setting meetings with members of the Branch Leadership team.

Qualifications

• A high-school diploma or GED is required.
• A bachelor’s degree in sales or marketing is preferred, but not required.
• Experience in senior housing sales leadership is preferred but not required.
• Proficiency in computer skills, including Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
• Effective written and verbal communication skills.
• Good organizational and time management skills.
• Good judgment, problem-solving, and decision-making skills.
• A valid driver’s license and a driving record consistent with Bickford’s insurance carrier guidelines.

About Bickford Senior Living

Bickford Senior Living is a community of caregivers dedicated to enriching the lives of seniors. Founded in 1991 by the Eby Family, it has grown to serve over 50 locations across 7 states. The company values a supportive community for both residents and employees, offering various programs, rewards, and benefits to foster growth and satisfaction. At Bickford, team members can make a difference every day and ignite their potential.

Pay

Pay is available daily.

Schedule

Benefits start on the 1st of the month following 30 days of employment.

Benefits

Full-time employees are eligible for all benefits (medical, dental, vision, and voluntary products) and bonus opportunities. Part-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability, and benefits start on the 1st of the month following 30 days of employment. Prescription savings plans are also available. All employees are eligible for a 401(k) with an employer match.