Sales Manger Beauty

About the Role

As the Beauty Sales Manager, you possess total ownership of the sales experience within your store and occupy a critical role in the achievement of the company’s objectives. You facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience while being a steward of the brand. You drive sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop the selling force, refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach.

With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals.

Responsibilities

• Client Development
  • Work closely with each Business Manager and Beauty Advisor to ensure they successfully establish deep relationships with clients and drive repeat business to achieve sales and event goals.
  • Ensure consistent delivery of memorable shopping experiences; plan client appointments to maximize results.
  • Maximize every client appointment to address their Beauty/Skincare needs and those of their network.
  • Inform clients of in-store events to enhance their experience and increase engagement.
  • Diagnose client spend and identify opportunities to increase engagement and wallet share.
  • Increase new client acquisition by leveraging clienteling, social media, referrals, and networking.
• Business Development Through Technology
  • Coach your team to use technology and data to drive business, develop a growth mindset, and provide an exceptional customer experience.
  • Encourage team members to build their personal brand as Beauty authorities through proactive marketing and outreach.
  • Leverage social media platforms strategically to promote team members as Beauty influencers and broaden connections.
  • Use multiple technology channels to strengthen existing relationships and drive new client acquisition.
  • Utilize clienteling tools to stay connected with clients and make targeted recommendations based on shopping history and preferences.
  • Use technology to deliver 24/7 service and stay informed on new merchandise deliveries to maximize selling potential.
• Beauty Expert Development
  • Grow the clients' beauty closet by fostering and developing a team of Beauty experts comfortable engaging across all brands.
  • Build beauty expert technical and product knowledge through provided educational platforms.
  • Facilitate ongoing, engaging, and interactive intersell trainings.
  • Liaise with brands to drive key moments through education.
  • Build partnerships throughout the store with top books and leadership to grow and develop business.
• People Management
  • Lead and develop your team of Business Managers and Beauty Advisors, fostering an inclusive team culture.
  • Coach team members on key performance drivers and expected behaviors.
  • Effectively manage performance issues.
  • Develop a succession plan for your team’s roles and identify top talent for future opportunities.
  • Focus on recruiting top talent in the local marketplace.
• Selling Floor Operations
  • Serve as a management leader on the floor to resolve client issues and support the general running of the selling floor.
  • Participate in opening and closing duties.

Your Life and Career at Neiman Marcus

• Opportunity to work in a dynamic, fast-paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer, from retail to distribution, digital, or corporate.

Pay

The salary for this position is between $85,808 - $107,260 annually. Factors which may affect starting pay within this range may include market, experience, and other qualifications of the successful candidate. This position is also eligible for a bonus.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital, and accident insurance)
• An amazing employee discount