Sales Manager, Watches & Fine Jewelry, 5th Ave Flagship

About the role

CHANEL is looking for a Sales Manager for the 5th Ave Watches & Fine Jewelry (WFJ) Flagship. The role will be based in New York and report to the Boutique Director for the 5th Ave WFJ Flagship.

Responsibilities

• Drive scale and grow WFJ business across all segments (Watches/Fine Jewelry/High Jewelry), through the 5th Ave WFJ sales team.
• Engage neighboring Fashion and WFJ partners to reach strong growth ambition.
• Deliver on business driving KPIs around recruitment, retention, conversion, data capture, etc.
• Develop strategies to increase sales and achieve goals.
• Drive successful WFJ events and activations by leading the team in identifying high potential clients and supporting curated client outreach and follow-up.
• Coach and inspire the team to deliver an exceptional client experience for all clients at all times enabled by meaningful leadership presence on the selling floor.
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork.
• Provide initial and frequent ongoing training and development for all team members, including Chanel savoir faire, sales techniques and service delivery.
• Drive all aspects of the WFJ business, including analysis, reporting, assortment planning, and partnership with Home Office teams.
• Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned.

Requirements

• The anticipated base salary range for this position is 90,000 through 121,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
• Wellbeing resources include dedicated paid time off for wellbeing (Please select appropriate time off for your role: 2-week August Office Closure OR Wellbeing Days in Retail) and a Wellbeing fund.
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership).
• Generous paid time off policies to include vacation, holiday, sick and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
• Additional Information: Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.

Qualifications

• Minimum 5 years of related experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays.

Skills

• Exposure to multiple boutique business functions and categories.
• Growth in additional business and functional areas of the retail business.
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally.
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules.