Sales Manager - Designer, Contemporary, Jewelry

About the Company

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all‑channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

About the Role

As the Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company’s objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer‑centric sales experience, all while being a steward of the Saks Fifth Avenue brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high‑performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals.

Responsibilities

• Establish deep relationships with clients and grow repeat business to achieve sales goals and event goals.
• Deliver memorable shopping experiences to all clients; plan client appointments to maximize results.
• Maximize every appointment with a client to address their fashion needs.
• Inform clients of in‑store events to enhance their experience of Saks and increase engagement.
• Diagnose client spend and identify opportunities to increase engagement and wallet share.
• Increase new client acquisition by using various marketing tools such