Sales Manager - Trainee

About the role

Responsible for coaching and developing sales staff to ensure monthly revenue goal attainment. You will develop sales staff in prospecting, public speaking, closing, product knowledge, pricing, payment terms, electronic contracts, and sales prospecting. Provide guidance on customer service issue resolution and shadow Sales Director and Sales Managers in business meetings to learn marketing and financials.

Responsibilities

• Achieve monthly revenue goals and conversion ratios.
• Develop sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts.
• Establish and communicate expectations with the sales team while building their skills.
• Review sales contracts to ensure compliance with company processes and regulatory requirements, providing feedback to sales staff.
• Utilize CRM systems to identify and assign warm leads.
• Collaborate with marketing and sales management on campaign development, target audience identification, and advertising strategies to increase market share.
• Develop annual sales plans for each sales associate, identifying actions that support goal attainment.
• Identify and implement innovative solutions to improve efficiencies.
• Support change initiatives and maintain effectiveness during major changes in work responsibilities or environment.

People Development

• Build a strong, trusting, and reliable team.
• Understand team members' career aspirations and provide assignments to develop skills or close gaps.
• Constructively address issues and provide tangible, appropriate feedback.
• Apply a proactive and collaborative management style to increase employee engagement and minimize turnover.
• Screen candidates (internal and external) and hire or promote skilled and effective staff.
• Assess staff abilities and recommend pay increases and career advancements.
• Train staff on processes, procedures, and controls.

Requirements

• High School Diploma or GED; Associate’s degree in a related discipline preferred.
• Series 6 or 7 License, current in the operating state, or obtain within six months of employment.
• Valid state driver’s license with an acceptable driving record.
• At least four (4) years of sales experience in outside or inside direct sales to consumers, with a proven record of exceeding sales goals and conversion ratios.
• Experience and proficiency with CRM databases and Salesforce.com preferred.
• Experience with electronic sales contracts.
• Experience in the Funeral Services industry is a plus.

Skills

• Leadership qualities and skills.
• Professional written and verbal communication skills, including influencing and public speaking.
• Comfortable with in-home sales and conducting group presentations.
• Ability to work with and communicate with remote stakeholders.
• Positive attitude, drive to continually advance understanding of the industry and business, and high self-motivation.
• Process and results-oriented, motivated to keep projects moving by removing obstacles and exploring alternatives.
• Strong cognitive ability, including reasoning, planning, problem-solving, abstract thinking, and learning quickly from experience.
• Proficiency with MS Office Suite.

Work Conditions

Work Environment

• Work indoors and/or outdoors during all seasons and weather conditions.
• Local and/or multiple location traveling required.
• Comply with Field dress code policy.

Work Postures

• Frequent, continuous periods of standing, up to 6 hours per day.
• Sitting continuously for many hours per day, up to 6 hours per day.
• Frequent climbing of stairs to access buildings.

Physical Demands

• Physical effort requiring manual dexterity, including paperwork, calculators, computers, and phone usage.
• Lifting, pushing, or pulling up to 20 pounds.

Work Hours

• Working beyond “standard” hours as the need arises.
• Local travel up to 25%.

Pay

$20.00 - $25.00 per hour

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program