Sales Manager - Trainee

About the Role

Our associates celebrate lives. We celebrate our associates. This role is responsible for coaching and developing sales staff to ensure monthly revenue goal attainment. The position involves shadowing Sales Directors and Managers in business meetings to learn about marketing and financials, while also providing customer service issue resolution guidance.

Responsibilities

• Achieve monthly revenue goals and maintain conversion ratios.
• Develop sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts.
• Establish and communicate expectations with the sales team while building their skills.
• Review sales contracts to ensure compliance with company processes and regulatory requirements, providing feedback to sales staff.
• Utilize CRM systems to identify and assign warm leads.
• Collaborate with marketing and sales management on campaign development, target audience identification, and advertising to increase market share.
• Develop annual sales plans for each sales associate, identifying actions to support goal attainment.
• Identify and implement innovative solutions to improve efficiencies.
• Support change initiatives and adapt effectively to new work structures, processes, or cultures.

People Development

• Build a strong, trusting, and reliable team.
• Understand team members' career aspirations and provide assignments to develop skills or close gaps.
• Address issues constructively and provide tangible, appropriate feedback.
• Apply a proactive and collaborative management style to increase employee engagement and minimize turnover.
• Screen candidates (internal and external) and hire or promote skilled staff.
• Assess staff abilities, recommend pay increases, and support career advancements.
• Train staff on processes, procedures, and controls.

Qualifications

• High School Diploma or GED; Associate’s degree in a related discipline preferred.
• Series 6 or 7 License, current in the operating state, or obtain within six months of employment.
• Valid state driver’s license with an acceptable driving record.

Experience

• At least four (4) years of sales experience, focusing on outside or inside direct sales to consumers, with a proven record of exceeding sales goals and conversion ratios.
• Experience utilizing CRM databases and Salesforce.com preferred.
• Proficiency with electronic sales contracts.
• Experience in the Funeral Services industry is a plus.

Skills

• Leadership qualities and skills.
• Professional written and verbal communication skills, including influencing and public speaking.
• Comfortable with in-home sales and conducting group presentations.
• Ability to work with and communicate with remote stakeholders.
• Positive attitude, drive to advance industry and business understanding, and highly self-motivated.
• Process and results-oriented, with the ability to remove obstacles and explore alternatives.
• Cognitive abilities including reasoning, planning, problem-solving, abstract thinking, and applying learning to new situations.
• Proficiency in MS Office Suite.

Work Conditions

• Work indoors and/or outdoors during all seasons and weather conditions.
• Local and/or multiple location traveling required.
• Comply with Field dress code policy.

Physical Demands

• Frequent, continuous periods of standing (up to 6 hours per day) and sitting (up to 6 hours per day).
• Climbing stairs to access buildings frequently.
• Physical effort requiring manual dexterity, including paperwork, calculators, computers, and phone usage.
• Lifting, pushing, pulling up to 20 pounds.

Schedule

• Working beyond standard hours as needed.
• Local travel up to 25%.

Pay

$20.00 - $25.00 per hour

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 78218
Category: Sales
Job Location: US-TX - San Antonio