Sales Manager – Tablet & Capsule Packaging Systems

Key Responsibilities

• Generate and qualify sales leads, develop quotations, and drive order intake.
• Serve as the primary customer liaison and coordinate Syntegon resources to define customer requirements, specify engineering solutions, recommend design modifications, and resolve technical issues to ensure high customer satisfaction and successful project delivery.
• Build and maintain multiple contacts within customer organizations; map organizational structure to identify decision makers and influencers.
• Collaborate closely with aftermarket/service teams to drive repeat business and long-term customer relationships.
• Consistently use CRM to record meeting notes, track opportunities, and disseminate project information across the organization.
• Gather and report market intelligence on competitors, product features, pricing, and industry trends; provide actionable feedback to inform strategy.
• Support customer satisfaction throughout the project lifecycle by providing consultation, escalation management, and coordination of delivery and acceptance activities.

What you'll bring

• Basic Requirements: Bachelors Degree in the Life Sciences, Engineering, Sales or related field; 3+ years of sales experience including previous territory management and customer relations within the large capital equipment industry.
• PREFERRED QUALIFICATIONS: Experience in the pharmaceutical and nutraceutical industries, particularly with oral solid dosage equipment; familiarity with cGMPs and FDA-regulated environments preferred; demonstrated success executing moderate- to large-value capital sales transactions under pressure, with the patience, tenacity, and professionalism required for long, complex sales cycles; proven ability to penetrate new markets, establish and expand customer relationships, and leverage networking to grow business opportunities.

Additional Information

The anticipated starting salary is between $120,000/year to $140,000/year plus commission. Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

Benefits

• Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
• Retail Savings: 401(k) plan with a generous company match to help you plan for the future.
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
• Career Growth: Education Assistance Program to support your continued learning and development.
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

About the Role

Your favorite chocolate and snacks are also sustainably packaged with our help. Apply now and become part of our team!

Schedule

The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.

Qualifications

At Syntegon, we are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.